EDI Integration Analyst (CIC) — Grow to Senior Engineer
UNIVERSAL MANAGEMENT SERVICES, INC.
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Job summary
Universal Logistics Holdings, Inc. is seeking an EDI / Integration Analyst to join the Business Integration team. You will own EDI queues, establish partner connectivity, translate EDI documents, monitor transmission health, and support migration to Cleo Integration Cloud (CIC).
You will work alongside experienced EDI and integration engineers, with a clear path to grow into senior integration work as CIC matures.
Qualifications
- Working knowledge of ANSI X12 standards and EDI fundamentals.
- Experience in an EDI operations, integration support, or trading partner coordination role.
- Understanding of trading partner connectivity methods — FTP / SFTP / VAN
- Ability to troubleshoot systematically — isolate whether a failure is data, mapping, connectivity, or partner-side
- Strong written and verbal communication; comfortable interacting directly with external trading partners
- Organized, detail-oriented, and disciplined about documentation and ticket hygiene
- Ownership mentality — sees issues through to resolution and communicates proactively
- Ability to prioritize and shift focus quickly in an operational environment
Responsibilities
- Monitor EDI queues and transmission health across all trading partners — proactively identify and resolve transmission failures, delays, and partner exceptions before they affect operations
- Establish trading partner connectivity and configure mapping per trading partner specifications
- Support trading partner onboarding end-to-end — setup, mapping, testing, cutover, and post-launch monitoring — working alongside senior EDI engineers
- Troubleshoot EDI processes and workflows; diagnose whether an issue is data, mapping, connectivity, or partner-side
- Remedy outage and transmission‑failure situations expeditiously, escalating appropriately when an issue exceeds defined authority
- Communicate directly with trading partners on onboarding progress, migration notifications, cutover scheduling, and issue resolution
- Review scorecard discrepancies with trading partners and drive them to resolution
- Support the migration of EDI workloads to Cleo Integration Cloud (CIC) as the strategic platform, developing hands‑on CIC capability over time
- Manage mailbox administration, connectivity setup (FTP / SFTP / VAN), and partner access
- Document and maintain trading partner configurations, onboarding checklists, and training material
- Own assigned EDI tickets through the full lifecycle — intake, triage, resolution, and documentation — in the team’s ticketing system
Skills
Tools
Job description
Universal Logistics Holdings, Inc. is seeking an EDI / Integration Analyst to join the Business Integration team. You will own EDI queues, establish partner connectivity, translate EDI documents, monitor transmission health, and support migration to Cleo Integration Cloud (CIC).
You will work alongside experienced EDI and integration engineers, with a clear path to grow into senior integration work as CIC matures.
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