EDI Integration Analyst – Customer & Tech Partner

RXO

North Carolina

On-site

USD 65,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Career development

Job summary

RXO is a leading provider of transportation solutions across North America. The EDI Analyst role focuses on leading EDI customer integrations, troubleshooting, and collaborating with business, technology, and partners.

The candidate will map and implement EDI solutions, coordinate with carriers and trading partners, and contribute to architecture discussions while training colleagues on EDI systems. A BS degree and customer-facing experience are required.

Qualifications

Bachelor's degree or equivalent related work or military experience.
1 year of technical experience in applications support or program/project management.
Client-facing customer service experience.
Effective communication skills, both verbal and written.

Responsibilities

Answer EDI inquiries from internal and external parties using the EDI support team’s ticketing system.
Research root cause and create resolutions for EDI errors, reducing errors over time.
Design, write requirements, help offshore developers implement EDI solutions.
Participate in weekly architecture and train internal colleagues on EDI systems.
Foster teamwork and complete small projects as required.