EDI Integration Analyst - Cloud Platform Growth Path

Universal Logistics Holdings, Inc.; Warren (MI); On-site; USD 70,000 - 95,000; Full time

Job summary

Universal Logistics Holdings, Inc. (ULH) is seeking an EDI / Integration Analyst to own and optimize our EDI connections with customers, 3PLs, 4PLs, and trading partners.

You will manage translation accuracy, monitor transmission health, and resolve issues affecting daily transportation operations. This hands-on role includes partner onboarding, CIC migration work, and ongoing configuration with Cleo VLTrader, Clarify, and CIC.

Qualifications

• Working knowledge of ANSI X12 transaction sets (e.g., 204, 210, 214, 810, 856, 990).
• Experience in an EDI operations, integration support, or trading partner coordination role.
• Ability to troubleshoot systematically — isolate whether a failure is data, mapping, connectivity, or partner-side.

Responsibilities

• Monitor EDI queues and transmission health across partners — proactively identify and resolve transmission failures, delays, and partner exceptions before they affect operations
• Establish trading partner connectivity and configure mapping per trading partner specifications
• Support trading partner onboarding end-to-end — setup, mapping, testing, cutover, and post-launch monitoring — working alongside senior EDI engineers
• Troubleshoot EDI processes and workflows; diagnose whether an issue is data, mapping, connectivity, or partner-side
• Remedy outage and transmission-failure situations expeditiously, escalating appropriately when an issue exceeds defined authority
• Communicate directly with trading partners on onboarding progress, migration notifications, cutover scheduling, and issue resolution
• Review scorecard discrepancies with trading partners and drive them to resolution
• Support the migration of EDI workloads to Cleo Integration Cloud (CIC) as the strategic platform, developing hands-on CIC capability over time
• Manage mailbox administration, connectivity setup (FTP / SFTP / VAN), and partner access
• Document and maintain trading partner configurations, onboarding checklists, and training material
• Own assigned EDI tickets through the full lifecycle — intake, triage, resolution, and documentation — in the team’s ticketing system

Skills

EDI basics

Trading partner coordination

FTP / SFTP / VAN

Troubleshooting

Communication

Documentation

Ticket management

Operational prioritization

Tools

Cleo VLTrader

Clarify

CIC

SQL Server

REST APIs

TMWSuite

Job description

Universal Logistics Holdings, Inc. (ULH) is seeking an EDI / Integration Analyst to own and optimize our EDI connections with customers, 3PLs, 4PLs, and trading partners.

You will manage translation accuracy, monitor transmission health, and resolve issues affecting daily transportation operations. This hands-on role includes partner onboarding, CIC migration work, and ongoing configuration with Cleo VLTrader, Clarify, and CIC.