EDI & Cloud Integration Specialist

Universal Logistics Holdings; Northville (MI); On-site; USD 65,000 - 95,000; Full time

Job summary

Universal Logistics Holdings in the United States is seeking an EDI Integration Analyst to own partner connectivity and ensure accurate translation of EDI documents. You will monitor queues, configure mappings, and support onboarding end-to-end while collaborating with senior engineers on CIC migration.

You will work directly with trading partners, troubleshoot issues, and maintain configurations and training materials as the business integrates with Cleo Integration Cloud across platforms.

Qualifications

• Working knowledge of EDI fundamentals and ANSI X12 transaction sets (e.g., 204, 210, 214, 810, 856, 990).
• Experience in an EDI operations, integration support, or trading partner coordination role.
• Understanding of trading partner connectivity methods — FTP / SFTP / VAN.
• Ability to troubleshoot systematically — isolate whether a failure is data, mapping, connectivity, or partner-side.
• Strong written and verbal communication; comfortable interacting directly with external trading partners.
• Organized, detail-oriented, and disciplined about documentation and ticket hygiene.
• Ownership mentality — sees issues through to resolution and communicates proactively.
• Ability to prioritize and shift focus quickly in an operational environment.

Responsibilities

• Monitor EDI queues and transmission health across all trading partners — proactively identify and resolve transmission failures, delays, and partner exceptions before they affect operations
• Establish trading partner connectivity and configure mapping per trading partner specifications
• Support trading partner onboarding end‑to‑end — setup, mapping, testing, cutover, and post‑launch monitoring — working alongside senior EDI engineers
• Troubleshoot EDI processes and workflows; diagnose whether an issue is data, mapping, connectivity, or partner‑side
• Remedy outage and transmission‑failure situations expeditiously, escalating appropriately when an issue exceeds defined authority
• Communicate directly with trading partners on onboarding progress, migration notifications, cutover scheduling, and issue resolution
• Review scorecard discrepancies with trading partners and drive them to resolution
• Support the migration of EDI workloads to Cleo Integration Cloud (CIC) as the strategic platform, developing hands‑on CIC capability over time
• Manage mailbox administration, connectivity setup (FTP / SFTP / VAN), and partner access
• Document and maintain trading partner configurations, onboarding checklists, and training material
• Own assigned EDI tickets through the full lifecycle — intake, triage, resolution, and documentation — in the team’s ticketing system

Skills

EDI fundamentals

EDI operations

Trading partner coordination

Troubleshooting

Communication

Documentation

Ownership mindset

Prioritization

System monitoring

Tools

SQL Server

Job description

Universal Logistics Holdings in the United States is seeking an EDI Integration Analyst to own partner connectivity and ensure accurate translation of EDI documents. You will monitor queues, configure mappings, and support onboarding end-to-end while collaborating with senior engineers on CIC migration.

You will work directly with trading partners, troubleshoot issues, and maintain configurations and training materials as the business integrates with Cleo Integration Cloud across platforms.