EDI Account Representative

Quadax, Inc.; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Quadax, Inc. is seeking an EDI Account Representative to act as a liaison between clients and the company. The ideal candidate will assist with electronic claims processing, train staff, and identify billing trends while maintaining professional relationships. This full-time position requires travel and may involve working remotely.

Qualifications

• Knowledge of medical billing practices or Electronic Data Interchange processes.
• Ability to maintain a professional relationship with multiple clients.
• Must be 'jack of all trades' with essential functions of different departments.

Responsibilities

• Assist clients with setup and operation of electronic claims processing software.
• Train staff on product features and everyday use.
• Identify billing trends for clients through report analysis.
• Contact insurance payers regarding claim issues.

Skills

Detail oriented

Investigative skills

Software troubleshooting

Multitasking

Public speaking

Education

Bachelor's degree preferred

Job description

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Act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. Prefer candidates that can travel by automobile to Kansas City, Dallas/Ft. Worth, and Oklahoma City if possible. We are able to hire in TX and MO in this region.

Responsibilities:

• Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.
• Must be ready and able to train staff (current and new) on product features as well as everyday use.
• Read multiple reports and try to identify billing trends for clients.
• Present clients with additional products and features.
• Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.
• Assist clients in writing custom data converts and test these upon implementation.
• Other duties as assigned.

Qualifications:

• Detail oriented and good investigative and software troubleshooting skills
• Must be able to multitask
• Knowledge of medical billing practices or Electronic Data Interchange processes
• Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication
• Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product
• Sufficient public speaking skills
• Previous experience working remotely preferred
• Must be willing to travel approximately 50%-75% of the time
• Ability to maintain confidentiality
  

Act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. Prefer candidates that can travel by automobile to Kansas City, Dallas/Ft. Worth, and Oklahoma City if possible. We are able to hire in TX and MO in this region.

Responsibilities:

• Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.
• Must be ready and able to train staff (current and new) on product features as well as everyday use.
• Read multiple reports and try to identify billing trends for clients.
• Present clients with additional products and features.
• Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.
• Assist clients in writing custom data converts and test these upon implementation.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree preferred
• Detail oriented and good investigative and software troubleshooting skills
• Must be able to multitask
• Knowledge of medical billing practices or Electronic Data Interchange processes
• Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication
• Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product
• Sufficient public speaking skills
• Previous experience working remotely preferred
• Must be willing to travel approximately 50%-75% of the time
• Ability to maintain confidentiality
  

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Training, and Business Development

• Industries

  Hospitals and Health Care, Financial Services, and Software Development

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