EDA Applications Engineer: Customer Success

Keysight Technologies; Atlanta (GA); On-site; USD 97,000 - 162,000; Full time

Benefits offered by this job

Medical, dental and vision

Health Savings Account

401(k) Plan

Flexible Time Off

Job summary

Keysight Technologies is seeking a customer-focused Application Engineer to partner with Americas-based engineers, enabling success with Keysight EDA tools and delivering an exceptional support experience. You will act as a trusted advisor, helping customers move forward in their design journey across diverse applications and industries.

Responsibilities include diagnosing issues, delivering high-quality support, writing knowledge articles, and creating training content to expand customer

Qualifications

• B.S. in Electrical Engineering or higher degree with 5+ years of relevant experience.
• Background in RF/microwave, RFIC, high-speed digital design, applications engineering, EDA technical support, design flow enablement.
• Proficiency with EDA tools such as ADS, SystemVue, EM simulation, or similar.
• Strong troubleshooting and ownership to drive resolution.
• Experience with (or willingness to learn) Python.

Responsibilities

• Partner with customers to understand goals and guide adoption of Keysight EDA tools.
• Diagnose issues, identify root causes, and drive resolutions with ownership.
• Deliver timely, high-quality support and build customer trust and delight.
• Create customer-facing documentation and knowledge articles for self-service.
• Deliver technical training to expand customer capabilities and tool usage.

Skills

Customer-focused

Strong communication

Problem-solving

Ownership

Independent learner

Education

B.S. in Electrical Engineering

5+ years relevant experience

Tools

ADS

SystemVue

EM simulation

Job description

Keysight Technologies is seeking a customer-focused Application Engineer to partner with Americas-based engineers, enabling success with Keysight EDA tools and delivering an exceptional support experience. You will act as a trusted advisor, helping customers move forward in their design journey across diverse applications and industries.

Responsibilities include diagnosing issues, delivering high-quality support, writing knowledge articles, and creating training content to expand customer