EDA Application Engineer — Customer Success & Solutions

Keysight Technologies SAles Spain SL.; Colorado; On-site; USD 97,040 - 161,730; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays

Tuition reimbursement

Job summary

Keysight Technologies in the United States is seeking an experienced Application Engineer to support customers across the Americas, helping them maximize value from Keysight EDA tools. You will diagnose issues, drive resolutions, and craft technical guidance for self-service.

The role emphasizes customer advocacy, training delivery, continuous learning, and collaboration with global teams to improve products and processes. A strong RF/high-speed design background is preferred.

Qualifications

• B.S. in Electrical Engineering or higher with 5+ years of relevant experience.
• Background in RF/microwave, RFIC, high-speed digital design, applications engineering, EDA technical support, or design flow enablement.
• Proficiency with EDA tools such as ADS, SystemVue, EM simulation, or similar.
• Proven ability to troubleshoot complex technical issues with ownership.
• Experience with, or willingness to learn, Python.
• Demonstrable interest and commitment as an independent learner.
• Strong written and verbal communication skills with the ability to explain complex topics clearly.
• Experience delivering technical training or presentations is a plus.
• Demonstrated ability to build relationships and support customers effectively.
• U.S. person status is required due to the nature of certain customer environments and project requirements.

Responsibilities

• Partner with engineers across the Americas to help them fully leverage Keysight EDA tools and deliver an exceptional support experience.
• Apply strong troubleshooting and problem-solving skills to diagnose issues, identify root causes, and drive them to resolution with ownership.
• Deliver timely, high-quality support that builds customer confidence.
• Act as a customer advocate, communicating feedback that influences product and process improvements.
• Identify opportunities to expand customer adoption and usage of Keysight solutions, guiding them to additional capabilities.
• Collaborate with global cross-functional teams to solve problems more effectively.
• Develop clear written and verbal communication, including customer interaction documentation, knowledge articles, and technical guidance for self-service.
• Create and deliver training content to help customers expand their capabilities with EDA tools.
• Continuously learn and stay current with new tool features, technologies, and industry trends.
• Balance independent execution with strong collaboration, seeking help when needed and contributing to others’ success.

Skills

Communication skills

Independent learner

Python

Education

Bachelor's degree in Electrical Engineering

Tools

ADS

SystemVue

EM simulation

Job description

Keysight Technologies in the United States is seeking an experienced Application Engineer to support customers across the Americas, helping them maximize value from Keysight EDA tools. You will diagnose issues, drive resolutions, and craft technical guidance for self-service.

The role emphasizes customer advocacy, training delivery, continuous learning, and collaboration with global teams to improve products and processes. A strong RF/high-speed design background is preferred.