ED Unit Service Coordinator: Fast-Paced Patient Care Hub

UCSF Health; Oakland (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

UCSF is seeking an Unit Service Coordinator for the Emergency Department in Oakland. The role coordinates communications among ED staff, medical staff, and other hospital departments and performs essential administrative duties to support patient care outcomes.

Ideal candidates will excel in a busy, team-based environment with strong English communication, basic math, and computer skills, plus a willingness to learn. Prior healthcare experience and data entry are valued.

Qualifications

• Ability to work in a busy, team-oriented environment.
• Excellent interpersonal/communication skills to interact with diverse populations.
• Willingness to be taught/learn new skills.
• Ability to understand and communicate effectively in English both orally and in writing.
• Ability to perform basic arithmetic computations.
• Ability to prioritize and coordinate multiple tasks.
• Demonstrated customer service skills/experience.
• Ability to satisfactorily perform job duties as defined in the job description.
• Basic computer skills.
• Experience in a health care setting.
• Previous database/data entry experience.
• Medical terminology.

Responsibilities

• Serve as the focal communications source for clear information to Emergency Department staff and other hospital departments.
• Perform administrative functions directed toward positive patient care outcomes.
• Collaborate with physicians and other disciplines to facilitate communication.
• Promote a cooperative working relationship and provide high-quality patient care and customer service.

Skills

Teamwork

Interpersonal skills

English proficiency

Basic math

Education

High School diploma or equivalent

Post-secondary vocational training preferred

Job description

UCSF is seeking an Unit Service Coordinator for the Emergency Department in Oakland. The role coordinates communications among ED staff, medical staff, and other hospital departments and performs essential administrative duties to support patient care outcomes.

Ideal candidates will excel in a busy, team-based environment with strong English communication, basic math, and computer skills, plus a willingness to learn. Prior healthcare experience and data entry are valued.