ED Unit Secretary & Patient Services Coordinator

Orlando Health, Inc.; Petersburg (VA); On-site; USD 22,000 - 30,000; Full time

Job summary

Orlando Health, Inc. is seeking a Unit Secretary to perform routine clerical tasks in a nursing unit. The role includes greeting visitors, transcribing orders, handling calls, and maintaining medical records and supplies.

You will assist with patient scheduling, coordinate interdepartmental communications, and support in creating a safe, organized unit environment under the charge nurse’s guidance.

Qualifications

• High school diploma or equivalent.
• Keyboarding skills and knowledge of Microsoft Word and Excel.
• Knowledge of medical terminology or Health Unit Coordinator Certification.

Responsibilities

• Greet and direct visitors, personnel and others in a courteous and informative manner.
• Transcribe physicians’ orders promptly and accurately.
• Communicate consultation requests to physicians or therapists promptly and accurately.
• Perform data entry and assemble, compile, and break down medical records.
• Prepare and copy designated medical records for transfer to other facilities.
• Answer phones, route calls, page, take messages and provide routine information.
• Assist in appointments and coordinating patient scheduling.
• Maintain unit office supplies and equipment.
• Monitor time and attendance through Kronos or timekeeping system.
• Ensure compliance with Federal, State, local, and The Joint Commission standards.

Skills

Interpersonal skills

Communication

Time management

Education

High School diploma or equivalent

Medical terminology knowledge

Health Unit Coordinator Certification

Tools

Microsoft Word

Microsoft Excel

Job description

Orlando Health, Inc. is seeking a Unit Secretary to perform routine clerical tasks in a nursing unit. The role includes greeting visitors, transcribing orders, handling calls, and maintaining medical records and supplies.

You will assist with patient scheduling, coordinate interdepartmental communications, and support in creating a safe, organized unit environment under the charge nurse’s guidance.