ED Unit Coordinator/Registration Associate

Welia Health; Mora (MN); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Medical insurance

Dental Insurance

Eye care discounts

Employee wellness resources

401(k) retirement plan with employer

Paid time off

Tuition reimbursement

Job summary

Welia Health in Mora, MN is seeking an Administrative Support partner to greet patients, register them in the EMR, and ensure accurate demographic and payer data capture in a fast-paced ED environment.

You’ll work part‑time with day/evening shifts, rotating weekends, and handle hospital operator duties, insurance verifications, and release signatures while maintaining strong customer service and HIPAA compliance.

Qualifications

• Six months of related experience or training in a fast-paced medical environment.
• Familiarity with medical terminology.
• Proficient computer use including internet, word processing and databases.
• High level of integrity, professionalism, organizational and time management skills.

Responsibilities

• Register patients at Emergency Department or Urgent care.
• Obtain necessary demographic, payer information; verify insurance.
• Obtains signatures for release of information, consent and all forms related to visit and admission.
• Creates and submits Ambulance billing encounters.
• Acts as Hospital Operator, relaying incoming calls to the requested department.

Skills

Medical terminology

Department workflows

Staying composed under pressure

Verbal and written communication

Office equipment handling

Team collaboration

Education

Six months of related experience or training

Tools

EPIC electronic medical record

Job description

Mora , MN

Administrative Support

Part Time , Rotating , 8 hour shifts, day evening rotation, every other weekend

Hours/Pay Period: 40

Posted 10/29/2026

Department: Emergency Services

Reports To: Director of Emergency Services

FLSA Status: Non-Exempt

SUMMARY

Greets and welcomes patients upon arrival (patients and visitors may be of all ages, neonatal to geriatric, and may have all degrees of disability ~ both mental and physical). Responsible for registering patients in a timely and accurate manner while maintaining established guidelines in regard to governmental mandates and customer service initiatives. Maintains high visibility and availability at entrance/exit/waiting rooms. Demonstrates an ability to be flexible, organized, and function well in stressful situations and changing work priorities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

Performs duties of the Registration Associate

• Registers Patient at Emergency Department or Urgent care
• Obtains necessary demographic, payer information
• Verifies insurance information
• Obtains signatures for release of information, consent and all forms related to visit and admission
• Creates and submits Ambulance billing encounters
• Acts as Hospital Operator, relaying incoming calls to the requested department

Requires Knowledge, Skills and Abilities of:

• Navigation of EPIC electronic medical record
• Payer Requirements
• On-line verification tools
• HIPPA laws and regulations
• Procedure for announcing emergency codes
• Joint Commission requirements

Performs duties of the Health Unit Coordinator:

• Support patient flow within the Emergency Department by monitoring patient movement, room status, and department activity in collaboration with ED provid ers, nursing staff, and registration staff.
• Coordinate communication between ED providers, nursing staff, ancillary depart ments, patients, families, and outside facilities to support timely, safe, and effec effective patient care.
• Prepare, organize, and maintain documents, forms, reports, and other infor mation needed for patient care, transfers, admissions, discharges, and follow-up as directed.
• Assist with patient transfer coordination, including placing phone calls, faxing or sending required documentation, and communicating transfer information to ap propriate staff and facilities.
• Support ED providers and staff by answering phones, relaying messages, man aging clerical requests, and helping coordinate department workflow during rou tine and high-volume situations.
• Maintain awareness of department priorities and respond appropriately to chang ing patient care needs, emergency situations, and requests from providers and staff.
• Uses electronic medical record, office equipment and communication tools to document patient tracking and department operations.

Required Knowledge, Skills and Abilities of:

• Medical terminology
• Department specific workflows
• Maintaining composure in a fast-paced environment
• Navigation of EPIC electronic medical record
• Possesses excellent verbal, written and telephone communication skills to ensure accurate transmission of information within the Emergency setting, to other departments, and to outside agencies and providers.
• Utilizes office equipment including computer, printer, copier, fax, and telephone.
• Works as a collaborative member of the Emergency Department and Urgent Care staff. Demonstrates the ability to perform accurately and maintain composure while in a stressful environment. Demonstrates the ability to adjust to increased volume and activity.

EDUCATION and/or EXPERIENCE

Six months’ related experience and/or training; or equivalent combination of education and experience in a fast-paced professional medical environment. Familiarity with medical terminology. Proficient in computer use including internet services, word processing and database programs. Demonstrates high level of integrity, professionalism, organizational and time management skills .

Welia Health is an equal-opportunity employer.

Additional Information

Salary:$18.08-$24.95per hour, based on experience and qualifications.

Welia Health supports its employees with acompetitive pay and a comprehensive benefits packagedesigned to help you stay healthy, plan for the future, and balance work and life. The benefits available to eligible employees typically include:

Health & Wellness

• Medical insurance (with options including Health Savings Account and flexible benefits)
• Dental Insurance
• Eye care discounts for you and your family
• Employee wellness resources and incentives
• Employee Assistance Program (confidential support for personal or work-related issues)

Financial Protection & Retirement

• Optional voluntary benefits
• 401(k) retirement plan with pre- and post-tax options, employer contributions, and matching after vesting
• Access to Minnesota’s 529 college savings plan
• Identity theft restoration services

Time Off & Support

• Generous paid time off (PTO) for vacation, holidays, and rest (varies by position and hours worked)
• Tuition reimbursement to support continuing education

Additional Perks

• A close-knit team culture and meaningful interaction with patients and community partners
• Opportunities to work with diverse healthcare providers
• The benefits of living and working in East Central Minnesota — affordable housing, beautiful surroundings, and strong community ties

For full details about the benefits package and eligibility, please visit the full benefits page at: Benefits – Welia Health