About This Role
The ED RN Case Manager is responsible for monitoring real-time 'Admit, Discharge, Transfer' (ADT) notifications, providing proactive patient and provider outreach, and coordinating discharges to support optimal transitions of care. This role is ideal for a flexible candidate who can adapt as the program grows to meet the needs of various populations and markets.
Highlights
- Pay: $29 - $52/hour
- Location: Plymouth, MN
- Schedule: Full Time, Day shift
- Residency: Must have compact licenses and the ability to obtain other RN non-compact License
- Work Style: Fully remote
What You'll Do
- Collaborate with ED and outpatient care teams to establish individualized transition plans for members.
- Serve as the clinical liaison with hospital, clinical, and administrative staff for transition of care/care coordination.
- Perform expedited, standard, concurrent, and retrospective clinical reviews at in-network and/or out-of-network facilities.
- Communicate with ED staff, members, and families to assess discharge needs and formulate discharge plans.
- Monitor real-time ADT feeds to identify member's ED discharge support opportunities and communicate for discharge coordination.
- Conduct transition of care outreach following ED discharge to confirm access and completion of discharge plans.
- Manage assigned case load efficiently utilizing time management skills.
- Demonstrate knowledge of utilization management and care coordination processes for transition planning.
- Enter timely and accurate documentation into designated applications to comply with requirements and achieve audit scores.
- Adhere to organizational and departmental policies and procedures.
Requirements
Education:
- Current, unrestricted Multistate RN license
Experience:
- 4+ years of diverse clinical experience in caring for acutely ill patients
- 1+ years experience working in the Emergency Department
Licenses & Certifications:
- Current RN License in State of employment
- Knowledge of utilization management, quality improvement, and discharge planning
About UnitedHealth Group
UnitedHealth Group is a leading healthcare provider committed to delivering exceptional patient care. They focus on making healthcare work better for everyone through innovative solutions and a people-led approach.