ED Registration & Financial Counseling Specialist

UPMC; Pittsburgh (Allegheny County); On-site; USD 21,000 - 30,000; Part time

Job summary

UPMC Presbyterian is seeking a Part-Time Emergency Department Patient Services Representative to assist with patient registration at both the front desk and bedside. This role includes clarifying copays, aiding with financial matters including payment collection, and connecting patients with financial advocacy resources.

Responsibilities include ED tracking board maintenance, accurate ADT registration, insurance verification, and patient demographic updates while upholding HIPAA and UPMC

Qualifications

• Assist with patient registration at front desk and bedside.
• Communicate clearly with patients about copays and financial matters.

Responsibilities

• Responsible for reconciliation and maintenance of First Net Emergency Department Tracking Board and Hospital ADT system.
• Accountable for accurate registration into hospital ADT and/or clinical system during system downtime with monitoring and reconciliation of every patient for accuracy.
• Confirms insurance eligibility and coordinates benefits to support a seamless billing process.
• Counsels patients regarding insurance coverage and expected financial liability; collects co-pays and deductibles on the day of service.
• Provide a warm greeting and support UPMC's values and privacy guidelines.

Job description

UPMC Presbyterian is seeking a Part-Time Emergency Department Patient Services Representative to assist with patient registration at both the front desk and bedside. This role includes clarifying copays, aiding with financial matters including payment collection, and connecting patients with financial advocacy resources.

Responsibilities include ED tracking board maintenance, accurate ADT registration, insurance verification, and patient demographic updates while upholding HIPAA and UPMC