ED Patient Services Specialist (Evenings/Weekends)

UPMC; Williamsport (Lycoming County); In loco; USD 22.000 - 28.000; Tempo pieno

Descrizione del lavoro

UPMC Williamsport seeks an Emergency Department Patient Services Representative to welcome patients, guide them through the billing process, and coordinate with clinical partners. The role includes education on copayments, collecting payments when applicable, and updating patient demographics and insurance data with strong emphasis on service excellence.

The position requires flexibility for evenings, weekends, and holidays, with 2nd shift primarily.

Competenze

• High school diploma or equivalent required.
• Healthcare experience preferred.
• Experience with billing and patient financial tasks is preferred.
• Understanding of HIPAA rules and patient confidentiality appreciated.

Mansioni

• Register patients into hospital systems accurately.
• Explain insurance coverage and collect payments as applicable.
• Provide a warm greeting and support to patients and families.
• Coordinate with clinical partners and financial advocacy resources.
• Maintain HIPAA compliance and protect patient information.

Conoscenze

Customer service

Healthcare terminology

HIPAA knowledge

Typing skills

Communication skills

Formazione

High school diploma or equivalent

Strumenti

General computer skills

Billing software knowledge

Descrizione del lavoro

UPMC Williamsport seeks an Emergency Department Patient Services Representative to welcome patients, guide them through the billing process, and coordinate with clinical partners. The role includes education on copayments, collecting payments when applicable, and updating patient demographics and insurance data with strong emphasis on service excellence.

The position requires flexibility for evenings, weekends, and holidays, with 2nd shift primarily.