ED Patient Access Specialist (Registration & Scheduling)

CommonSpirit Health; Pasadena (TX); On-site; USD 26,000 - 40,000; Full time

Job summary

CommonSpirit Health in Pasadena, TX is hiring for patient registration roles. The position supports registration across multiple access points, verifies insurance eligibility, collects payments, and handles confidential documentation within the EHR.

Responsibilities include scheduling, patient financial communication, and assisting with inquiries by phone while adhering to standards and compliance requirements.

Qualifications

• Healthcare experience in patient access setting preferred.
• Knowledge of patient registration procedures and documentation.
• Knowledge of health insurance payers.
• Real-time insurance eligibility verifications.

Responsibilities

• Register patients across access points with accurate demographics and insurance verification.
• Scan, index, and manage patient documents for registration, billing, and clinical workflows.
• Communicate financial responsibility to patients and collect payments as appropriate.
• Schedule, confirm, and revise patient appointments to support timely access.
• Identify and resolve routine registration and insurance discrepancies.
• Provide patient-facing support via telephone and approved channels.
• Process medical records and registration-related documentation per procedures.

Skills

Healthcare experience

Registration procedures

Health insurance payers

Insurance eligibility verification

Education

High school Diploma or GED

Job description

CommonSpirit Health in Pasadena, TX is hiring for patient registration roles. The position supports registration across multiple access points, verifies insurance eligibility, collects payments, and handles confidential documentation within the EHR.

Responsibilities include scheduling, patient financial communication, and assisting with inquiries by phone while adhering to standards and compliance requirements.