ED Patient Access & Registration Specialist

UPMC; Seneca (PA); On-site; USD 17,000 - 28,000; Full time

Job summary

UPMC Corporate Services seeks a Casual Emergency Department Patient Services Representative to support UPMC Northwest. This role welcomes patients, educates on copayments, collects payments, and updates demographics and insurance.

Availability must include at least 16 hours per month and one weekend shift every four weeks, in 4-hour blocks. Responsibilities include ED registration, ADT maintenance, insurer eligibility verification, and financial counseling while upholding HIPAA and service

Qualifications

• High School diploma or equivalent required.
• 2 years in healthcare or 1 year in medical/billing/fiscal setting preferred, or 6 months in a UPMC Patient Access role.
• Excellent interpersonal, written and verbal communication skills.

Responsibilities

• Welcome patients on arrival and inform about costs and payments.
• Register patients accurately in ADT or clinical systems.
• Coordinate with clinical partners and downstream departments.

Skills

Customer service

Healthcare experience

Interpersonal communication

Typing skills

Education

High School diploma or equivalent

Tools

ADT system

ED tracking board

Job description

UPMC Corporate Services seeks a Casual Emergency Department Patient Services Representative to support UPMC Northwest. This role welcomes patients, educates on copayments, collects payments, and updates demographics and insurance.

Availability must include at least 16 hours per month and one weekend shift every four weeks, in 4-hour blocks. Responsibilities include ED registration, ADT maintenance, insurer eligibility verification, and financial counseling while upholding HIPAA and service