ED Patient Access Navigator

LCMC Health; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Deliver healthcare with heart

Give people a reason to smile

Put a little love in your work

Be honest and real, but with empathy

Bring some lagniappe into everything你做

Job summary

LCMC Health in New Orleans invites you to join our Emergency Department as a patient access specialist who greets patients, registers them quickly, verifies insurance, and supports admissions, transfers, and discharges with empathy.

In a fast-paced, high-acuity environment, you will partner with clinical teams to maintain patient flow and deliver accurate documentation. A High School Diploma or GED is required; we value clear communication and composure under pressure.

Qualifications

• Strong customer service skills and emotional intelligence.
• High attention to detail and accuracy.
• Ability to prioritize and adapt quickly in real time.

Responsibilities

• Greet and assist patients and families with urgency and empathy.
• Register patients quickly and accurately during emergency visits.
• Verify insurance, demographics, and required documentation.
• Communicate clearly and compassionately in high-stress situations.
• Support admissions, transfers, and discharges as needed.
• Partner with clinical teams to maintain patient flow and efficiency.

Skills

Strong customer service

Emotional intelligence

Attention to detail

Prioritization in real-time

Education

High School Diploma or GED

Job description

LCMC Health in New Orleans invites you to join our Emergency Department as a patient access specialist who greets patients, registers them quickly, verifies insurance, and supports admissions, transfers, and discharges with empathy.

In a fast-paced, high-acuity environment, you will partner with clinical teams to maintain patient flow and deliver accurate documentation. A High School Diploma or GED is required; we value clear communication and composure under pressure.