Emergency Department Patient Access Specialist – Calm & Efficient

LCMC Health; Marrero (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

LCMC Health in Louisiana seeks a Patient Access Associate for the Emergency Department. You will greet patients with urgency and empathy, register them quickly, verify insurance and demographics, and support admissions, transfers, and discharges to maintain smooth patient flow.

You will communicate clearly in high-stress situations, collaborate with clinical teams, and uphold a patient-centered approach to care in a fast-paced ED setting.

Qualifications

• High School Diploma or GED (or equivalent experience).
• Strong customer service skills and emotional intelligence.
• Ability to prioritize and adapt quickly in real time.

Responsibilities

• Greet and assist patients and families with urgency and empathy.
• Register patients quickly and accurately during emergency visits.
• Verify insurance, demographics, and required documentation.
• Communicate clearly and compassionately in high-stress situations.
• Support admissions, transfers, and discharges as needed.
• Partner with clinical teams to maintain patient flow and efficiency.

Skills

Customer service

Emotional intelligence

Attention to detail

Multitasking

Empathy

Education

High School Diploma or GED

Job description

LCMC Health in Louisiana seeks a Patient Access Associate for the Emergency Department. You will greet patients with urgency and empathy, register them quickly, verify insurance and demographics, and support admissions, transfers, and discharges to maintain smooth patient flow.

You will communicate clearly in high-stress situations, collaborate with clinical teams, and uphold a patient-centered approach to care in a fast-paced ED setting.