ED Navigator (8 hours 7a-3p) - Plymouth

Gosnold

Plymouth (MA)

On-site

USD 30,000 - 32,000

Full time

5 days ago

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Benefits offered by this job

Health and dental insurance

Vision insurance

Flexible spending accounts

Paid vacation, sick, and holiday time

403b retirement with employer match

Personal financial management services

Life and supplemental life insurance

Critical illness and accident insured

Employee Assistance Program

Pet insurance

Tuition assistance

Job summary

Gosnold, Inc. in Plymouth, MA seeks an ED Navigator (8 hours, 7a-3p) to assist patients in the hospital ER with substance use disorders and to connect them with addiction-specific services.

The role requires a counseling-related bachelor's degree and experience in behavioral health, with coaching certification training encouraged. Responsibilities include screening, referral, and follow-up to support recovery within a patient-centered care framework.

Qualifications

Bachelor's degree in counseling or related field and/or one year of experience.
Two years of experience with substance use disorder patients in behavioral health.
Ability to engage with patients in crisis with hope, respect and empowerment.
Willingness to undergo recognized coaching certification.

Responsibilities

Engage with patients in the ER in a non-judgmental manner and refer to addiction-specific services.
Conduct screening assessments to determine suitability for treatment referrals.
Provide recovery coaching, role modeling, and mentoring to maximize referral placement.
Coordinate transfers to treatment settings and arrange transportation when needed.
Develop referral relationships with detox, rehab, and community resources across a wide area.
Perform follow-up phone contacts with patients and families who refuse treatment referrals.

Skills

Counseling experience

Non-judgmental communication

Interpersonal skills

Hospital coordination

Education

Bachelor's Degree in counseling related discipline

Coaching certification training

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ED Navigator (8 hours 7a-3p) - Plymouth

ER Intervention Case Worker / Manage Plymouth, MA, US

2 days ago Requisition ID: 3297

Salary Range: $22.00 To $23.00 Hourly

OVERVIEW:

Gosnold, Inc. has been a nationally accredited non-profit leader in the prevention, treatment and recovery of mental health and substance use disorders for over 50 years. We offer a full, end-to-end continuum of care offering a wide range of treatment options. Highly regarded for innovation, we offer a comprehensive patient centered continuum of care tailored to fit the needs of each individual. Gosnold welcomes like-minded individuals who are passionate about our mission to support people and families affected by these disorders, and to promote lasting recovery.

SUMMARY:

The ED Navigator engages with patients brought to the hospital emergency room for a substance use disorder or related condition. This role is responsible for assisting patients and families in the behavioral health system to enhance their recovery and promote wellness. The ED Navigator must have experience, training and/or education in the field of addiction.

ESSENTIAL JOB FUNCTIONS/DUTIES/RESPONSIBILITIES:

Engage with patients brought to the hospital emergency room for a substance use disorder or related condition. Such engagement must be provided in a non-judgmental manner and designed to refer the patient to addiction specificservices
Conduct screening assessments with patients directed to the specialist by the ER physician to ascertain suitability and receptivity to treatmentreferrals.
Relate recovery in a positive manner through coaching, role modeling, and mentoring to maximize referral placementpotential.
Facilitate transfer to treatment settings, working with hospital staff to ensure transportation ifnecessary.
Develop referral relationships with community resources (detox, rehab, etc.) across wide geographicarea.
Conduct at least two follow-up telephone motivational calls to patients (and families if involved)who refuse treatment referrals at time of ERexperience.
Document, as directed, in the hospital record keeping system assuring compliance with privacyand confidentiality regulations. Maintain Recovery Specialist contact log for use in follow-upactivity.
Cooperate with required hospital administrative and safety protocols and function under the professional authority of the ER physician and nursingmanagement.
Interact, as necessary and appropriate, with hospital social workers or navigators to enable "warm handoffs" of patients overlapping ED Navigator's shift coverage.
The Emergency Room ED Navigator reports to the Gosnold Director of Recovery Management and, while in the ER, to the Chief of Emergency Medicine or his/her designee.
Perform all other duties as assigned.

MINIMUM KNOWLEDGE, Experience, AND SKILLS REQUIRED:

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform the job

Education: Bachelor's Degree in a counseling related discipline and/or one (1) year of experience in related field.
Experience:At least two years working with substance use disorder patients in a behavioral health clinicalsetting. Three years of lived addiction recovery experience may be substituted for the workplaceexperience.
Skills:Ability to interact and relate to persons experiencing an acute drug or alcohol crisis and those inearly recovery. Must be able to communicate hope, respect, self-direction, and empowerment in a non- judgmentalway. Ability to interact professionally with hospital medical personnel, patient advocacy groupsand communityresources.
Certificates, Licenses, and Registrations:Willingness and ability to undergo certification training with a recognized Coaching Certification organization.

BENEFITS (based on full-time employment):