ED Complex Care Coordinator RN

IHA; Hartford (CT); On-site; USD 52,000 - 80,000; Part time

Job summary

Saint Francis Hospital and Medical Center in Hartford, CT, seeks a Nurse Senior – Navigator (Complex Care Coordinator) to support high‑risk patients in the Emergency Department. This part‑time role partners with the ED team to ensure coordinated, patient‑centered care and safe transitions.

The ideal candidate will have a BSN or higher, a CT RN license, and at least three years of ED or acute care experience, with emphasis on care coordination and case management.

Qualifications

• BSN strongly preferred for successful candidates.
• CT RN license required.
• 3+ years ED and/or acute inpatient nursing experience preferred.

Responsibilities

• Conduct comprehensive, real-time assessments of patients’ medical, psychosocial, and behavioral health needs upon presentation to the Emergency Department.
• Collaborate with ED physicians, advanced practice providers, nursing staff, case management, and ancillary teams to plan care for complex and high‑risk patients.
• Coordinate referrals and connections to inpatient services, specialty providers, community resources, and support programs to promote safe dispositions and effective transitions of care.

Education

BSN (preferred) / Bachelor of Science in Nursing

CT RN license

Emergency Department nursing experience

Care coordination / case management

Job description

Position Purpose

In the Emergency Department (ED) at Saint Francis Hospital and Medical Center, the Nurse Senior – Navigator, informally known as the Complex Care Coordinator, plays a crucial role in supporting emergent and high-risk patients with complex medical, social, and/or behavioral health needs. The Registered Nurse (RN) in this role collaborates closely with the ED care team to deliver coordinated, patient-centered care and support safe, effective transitions across the continuum.

Employment Type

Part time

Shift

Day Shift

What You Will Do

• Conduct comprehensive, real-time assessments of patients’ medical, psychosocial, and behavioral health needs upon presentation to the Emergency Department.


• Collaborate closely with Emergency Department physicians, advanced practice providers, nursing staff, case management, and ancillary teams to support individualized care planning for complex and high-risk patients.


• Coordinate referrals and facilitate connections to appropriate inpatient services, specialty providers, community resources, and support programs to promote safe dispositions and effective transitions of care.

Required

Minimum Qualifications

• Graduation from an accredited nursing program, with a Bachelor of Science in Nursing (BSN) strongly preferred and generally expected for successful candidates.


• Valid RN license in Connecticut.


• The ideal candidate will have a minimum of three (3) years of Emergency Department and/or acute inpatient nursing experience, with demonstrated ability to manage complex, high-risk patient populations.

Preferred

• Emergency Department Case Management or care coordination experience strongly preferred.


• BLS/CPR certification (American Heart Association or American Red Cross).

Position Highlights

• Part-Time: 24 hours per week – Day Shift


• Variable shift options aligned with departmental needs


• Rotating weekends, flexible


• Salaried position


• Compensation: Salary range $86,304 – $133,328, based on a 40-hour full-time equivalent; compensation will be prorated based on a 24-hour workweek

Ministry/Facility Information

Saint Francis Hospital, established in 1897, has been a cornerstone institution in Connecticut. As a proud member of Trinity Health Of New England and Trinity Health, it stands as one of the nation’s largest multi-institutional Catholic healthcare delivery systems. Recognized as a Level 1 Trauma Center, Saint Francis Hospital boasts 617 beds and serves as a significant teaching hospital in the region.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.