Registered Nurse Emergency Department Case Manager RN

IHA; Hartford (CT); On-site; USD 85,000 - 110,000; Full time

Job summary

Saint Francis Hospital in Hartford, CT seeks an Emergency Department RN Case Manager to coordinate patient care in a fast-paced ED. The role focuses on identifying needs early, coordinating care across units, and ensuring safe transitions with compliant utilization and discharge planning.

The position requires CT RN licensure, graduation from an accredited nursing program, and BLS. Preferred are a BSN, 3+ years of acute care ED experience, and CCM/ACM certification or similar timelines.

Qualifications

• Diploma/ADN or BSN from an accredited nursing program and an active RN license.
• Experience in utilization management, level-of-care decisions, or care coordination preferred.
• CT RN license is required; BLS certification is required.

Responsibilities

• Coordinate care with ED physicians, nurses, and teams to assess patient needs at presentation.
• Identify appropriate levels of care and coordinate admissions, transfers, or safe discharges.
• Coordinate care across inpatient, observation, and post-acute settings.
• Support patient flow, throughput, and length-of-stay initiatives.
• Conduct clinical, psychosocial, and discharge planning assessments.
• Apply medical necessity and utilization criteria in care decisions.

Skills

Utilization management

Care coordination

Discharge planning

Patient advocacy

Interdisciplinary collaboration

Education

Diploma/ADN from accredited nursing school

Bachelor’s degree in Nursing

Job description

Position Purpose

At

Employment Type

Full time

Shift

12 Hour Day Shift

Description

Position Purpose

At Saint Francis Hospital, the Emergency Department Registered Nurse Case Manager plays a critical role in coordinating patient care in a fast‑paced emergency setting. This role focuses on early identification of patient needs, care coordination, utilization management, and safe transitions of care to ensure high‑quality, cost‑effective outcomes while supporting patient flow and throughput from the Emergency Department.

What You Will Do

As an Emergency Department RN Case Manager, you will serve as a key partner to ED physicians, nurses, and interdisciplinary teams to support timely, appropriate care decisions. Responsibilities include:

• Collaborating with ED providers and care teams to assess patient needs upon presentation
• Identifying appropriate levels of care and facilitating admissions, transfers, or safe discharges
• Coordinating care across inpatient, observation, and post‑acute settings
• Supporting patient flow, throughput, and length‑of‑stay initiatives
• Conducting clinical, psychosocial, and discharge planning assessments
• Applying nationally recognized medical necessity and utilization criteria
• Ensuring compliance with regulatory, accreditation, and payer requirements
• Educating patients and families on care plans, resources, and next steps
• Advocating for patients while balancing quality, safety, and resource utilization

Required

Minimum Qualifications

• Graduation from an accredited nursing school
• Valid RN License in Connecticut

Preferred

• Bachelor’s degree in Nursing
• Minimum of three (3) years of acute care RN experience required
• Emergency Department experience strongly preferred
• Demonstrated knowledge of utilization management, level‑of‑care determination, and care coordination
• Working understanding of CMS/HCFA, OBRA, State of Connecticut regulations, and Joint Commission (JCAHO) standards

Certification

• BLS certification required
• Case Management certification (CCM or ACM) preferred or obtained within a designated timeframe

Position Highlights & Benefits

• Schedule: Full Time-36 hours/Day Shift
• Practice Setting: Emergency Department / Acute Care
• Focus: Patient flow, care coordination, utilization management, and transitions of care

Ministry / Facility Information

Saint Francis Hospital has been an anchor institution in Connecticut since 1897. A member of Trinity Health Of New England and Trinity Health, one of the nation’s largest multi‑institutional Catholic healthcare delivery systems, Saint Francis Hospital is a 617‑bed Level I Trauma Center and major teaching hospital. Additional Saint Francis entities include the Comprehensive Women’s Health Center, the Connecticut Joint Replacement Institute, and the Smilow Cancer Hospital.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.