(ED) Clerk | Emergency Department | PRN

ICFAI; Statesville (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

ICFAI in Statesville, NC seeks an Emergency Department Clerk to greet patients at the clerical and bedside registration areas, collect registration and insurance information, and assist with quick triage and admissions. This role involves accurate order entry for diagnostics and creating electronic patient records.

The ideal candidate shows strong clerical skills, attention to detail, customer service, and ability to multi-task in a fast-paced hospital environment.

Qualifications

• High school graduate or equivalent.
• Medical Terminology preferred.
• Computer skills including knowledge of business software.
• Clerical experience preferred
• Ability to pay close attention to detail.
• Ability to multi-task
• Self-motivated
• Excellent Customer Service Skills
• Must be able to lift and carry up to 30 pounds.

Responsibilities

• Greet patients at the clerical area, triage area for quick registration or bedside registration.
• Obtain accurate registration information, including insurance information and payment arrangements.
• Answer the telephone and direct calls to the appropriate party.
• Ensure accurate order entry functions for all diagnostic testing.
• Generate electronic copies of all patient records.
• Perform all paperwork functions in the department and admit patients to the hospital.

Skills

Attention to detail

Multi-tasking

Customer service

Self-motivated

Excellent communication

Physical stamina

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Description

The Emergency Department Clerk is responsible for greeting patients as they present to the clerical area, triage area for quick registration or as the clerk enters the room to perform bedside registration. The clerk is responsible for obtaining accurate registration information, including insurance information and payment arrangements. The clerk is responsible for answering the telephone and directing all calls to the appropriate party, ensuring accurate order entry functions for all diagnostic testing, generating electronic copies of all patient records, performing all paperwork functions in the department, and admitting patients to the hospital. The clerk has full access to confidential patient health information and must act accordingly to ensure such information is made available only to authorized parties.

Description

The Emergency Department Clerk is responsible for greeting patients as they present to the clerical area, triage area for quick registration or as the clerk enters the room to perform bedside registration. The clerk is responsible for obtaining accurate registration information, including insurance information and payment arrangements. The clerk is responsible for answering the telephone and directing all calls to the appropriate party, ensuring accurate order entry functions for all diagnostic testing, generating electronic copies of all patient records, performing all paperwork functions in the department, and admitting patients to the hospital. The clerk has full access to confidential patient health information and must act accordingly to ensure such information is made available only to authorized parties.

Please be advise that it is imperative for all new hires to attend the upcoming general hospital orientation sessions, as well as a comprehensive four-week training program scheduled during day shift hours. This orientation is designed to provide you with vital information about our company culture, policies, and procedures, while the training will focus on equipping you with the skills necessary to excel in your role.

Requirements

• High school graduate or equivalent.
• Medical Terminology preferred.
• Computer skills including knowledge of business software.
• Clerical experience preferred
• Ability to pay close attention to detail.
• Ability to multi-task
• Self-motivated
• Excellent Customer Service Skills
• Must possess full range of body motion to pass a basic FIT test to include bending, stooping, standing and sitting for extended periods of time. Must be able to lift and carry up to 30 pounds.