Registration Clerk in Emergency Dept.

Russell Medical; Alexander City (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Russell Medical is seeking a patient registration professional to schedule and register patients for outpatient procedures, verify insurance, and maintain accurate demographic information. The role requires efficient clerical skills, strong customer service, and the ability to handle multiple tasks while ensuring compliance with policies.

Responsibilities include registering ED patients, balancing cash deposits, and assisting on the switchboard.

Qualifications

• Minimum 2 years clerical experience with knowledge of insurance regulations and collections.
• Basic medical terminology is preferred.

Responsibilities

• Schedule patients for outpatient procedures.
• Register and pre-register patients for scheduled procedures.
• Register and verify ED patients.
• Update demographic information and witness signatures on forms.
• Verify insurance coverage and note under each account.
• Review registrations for errors and scan documents.
• Collect co-pays and/or deductibles when applicable.
• Prepare daily deposit and balance with the next shift.
• Provide relief on switchboard and assist with inquiries.
• Communicate with patients, physicians and hospital staff while following customer service policies.

Skills

Clerical experience

Insurance regulations

Customer service

Typing 40 wpm

Medical terminology

Education

High school diploma or equivalent

Tools

Meditech

Windows

Copy machine

Fax machine

Credit/debit card machine

Printer

Compliance checker

Job description

Schedules patients for outpatient procedures. Registers patients for outpatient procedures. Registers and pre-registers patients for scheduled procedures including phone registration. Recepts and registers ED patients. Reviews and updates existing demographic information with each customer including witnessing the customer/family member’s signature on all registration forms. Verifies insurance on all patients and places a note under each account. Reviews registrations for errors. Scans all registration documents once completed. Collects co pays and or deductibles when applicable. Prepares a daily deposit and balances out with the next employee. Performs as a relief person for switchboard. Performs multiple tasks simultaneously keeping information organized for processing. Ensures that customer service policies and guidelines are followed. Communicates well with all customers including physicians and hospital staff.

Minimum Qualifications

Education

Minimum of high school diploma or equivalent advanced clerical training preferred.

Experience

Minimum of 2 years clerical experience, knowledge of insurance regulations, collections, customer service skills, computer background, knowledge of keyboard, and typing (minimum of 40 wpm). Medical terminology preferred.

Licenses, Certifications, and/or Registrations

None required

Equipment, Tools, Work Aids

Copy Machine, calculator, fax machine, Meditech, Windows, credit/debit card machine, printer as well as compliance checker.

Yes

Approximate Work Schedule

Full Time 3-4 days a week. 7A-7P or 10A-10P