Economic Stability Supervisor

State of Louisiana; DeRidder (LA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

SER

Premium pay

Job summary

Louisiana Department of Health seeks an Economic Stability Supervisor to lead a team determining eligibility for SNAP, FITAP, and KCSP. You will assign workloads, ensure accuracy, and guide staff to improved performance while complying with state and federal requirements.

The role emphasizes leadership, staff development, and cross-parish supervision with competitive compensation and opportunities for professional growth.

Qualifications

• Six years of economic stability social services experience or equivalent combinations as described.
• Experience describing specific Economic Stability programs on the application.
• Experience supervising staff and handling caseloads across multiple parishes is preferred.

Responsibilities

• Supervise staff determining eligibility for SNAP, FITAP, and KCSP.
• Assign, prioritize, and monitor workloads to ensure timely processing.
• Review cases for accuracy and compliance with laws and program requirements.
• Train and coach staff to improve performance and knowledge.
• Monitor operations to reduce delays, errors, and backlogs.
• Resolve customer and employee concerns to promote consistent service.
• Oversee staff leave and performance evaluations across parishes.

Skills

Leadership

Staff supervision

Case management

Education

Bachelor's degree

Job description

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

Make a meaningful impact on Louisiana families as an Economic Stability Supervisor! Lead and support a team responsible for determining eligibility for essential assistance programs, including SNAP, FITAP, and KCSP. In this role, you’ll guide staff, improve case accuracy, streamline operations, and ensure eligible households receive timely, reliable support. If you’re passionate about leadership, public service, and helping families achieve greater stability, apply today and make a difference!

Please note: Applicants must clearly describe their experience with specific Economic Stability, Medicaid programs, etc. and/or identify the section or unit in which they performed economic stability social services work (e.g., SNAP/Economic Stability, Child Care Assistance Program, Strategies to Empower People, Family Independence Temp Assistance, Medicare/Medicaid, etc.) within their job duties. Failure to include this information may result in the application being deemed ineligible for further consideration.

• Six years of economic stability social services experience; OR
• Six years of full-time work experience in any field plus three years of economic stability social services experience; OR
• A bachelor's degree plus three years of economic stability social services experience; OR
• An advanced degree in a social sciences field, business, public, or health administration plus two years of economic stability social services experience.
• EXPERIENCE SUBSTITUTION:
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Supervise and oversee staff responsible for determining eligibility for SNAP, FITAP, and KCSP assistance programs.
• Assign, prioritize, and monitor workloads to ensure cases are processed accurately and within established timeframes.
• Review casework for accuracy, completeness, and compliance with state and federal laws, regulations, and program requirements.
• Train, coach, and provide guidance to staff to improve performance, strengthen program knowledge, and maintain consistent service delivery.
• Monitor program operations and identify opportunities to reduce processing delays, errors, backlogs, and unnecessary rework.
• Resolve customer complaints, employee concerns, and operational issues to promote fair, consistent, and effective service.
• Manage supervisory responsibilities, including approving leave, conducting performance planning and evaluations, and overseeing staff across multiple parishes as needed.

Position-Specific Details

Location: Medical Vendor Administration / ES Lake Charles Region 5-FSA 3 (ES TRI-REGION 3) / Beauregard Parish

Appointment Type: This position may be filled as a Probationary appointment or Promotional appointment

Cost Center: 3052130104

Position Number(s): 50688867

Compensation: This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity.

Economic Stability Supervisor - $24.35 hr / $ 1,948.00 bi-weekly

Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information

Patricia Walker

[e-mail]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.