Economic Stability Supervisor

State of Louisiana; United States; On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

SER pay rates up to $2/hr for hours by

Parental Leave

Retirement benefits

Job summary

Louisiana Department of Health seeks an Economic Stability Supervisor to lead a team determining eligibility for SNAP, FITAP, and KCSP. You will guide staff, monitor workloads, and ensure accurate, timely processing while maintaining compliance with state and federal requirements.

The role emphasizes coaching staff, reducing delays, and resolving issues to provide reliable support to families. Position may be probationary or promotional within LDH.

Qualifications

• Six years of economic stability social services experience OR six years in any field plus three years in economic stability work.
• Bachelor’s degree plus three years of economic stability experience OR advanced degree plus two years of experience.

Responsibilities

• Supervise and oversee staff determining eligibility for SNAP, FITAP, and KCSP.
• Assign, prioritize, and monitor workloads to ensure timely processing.
• Review casework for accuracy and compliance with state/federal laws.
• Train and coach staff to improve performance and program knowledge.
• Monitor operations to reduce delays, errors, and backlog.
• Resolve customer and staff issues to maintain service quality.

Skills

Economic stability exp

Education

Bachelor's degree

Advanced degree in social sciences/public/health admin

Job description

About This Job

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

Make a meaningful impact on Louisiana families as an Economic Stability Supervisor! Lead and support a team responsible for determining eligibility for essential assistance programs, including SNAP, FITAP, and KCSP. In this role, you’ll guide staff, improve case accuracy, streamline operations, and ensure eligible households receive timely, reliable support. If you’re passionate about leadership, public service, and helping families achieve greater stability.

Please note: Applicants must clearly describe their experience with specific Economic Stability, Medicaid programs, etc. and/or identify the section or unit in which they performed economic stability social services work (e.g., SNAP/Economic Stability, Child Care Assistance Program, Strategies to Empower People, Family Independence Temp Assistance, Medicare/Medicaid, etc.) within their job duties. Failure to include this information may result in the application being deemed ineligible for further consideration.

Minimum Qualifications

• Six years of economic stability social services experience; OR
• Six years of full-time work experience in any field plus three years of economic stability social services experience; OR
• A bachelor's degree plus three years of economic stability social services experience; OR
• An advanced degree in a social sciences field, business, public, or health administration plus two years of economic stability social services experience.

Experience Substitution

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Duties

• Supervise and oversee staff responsible for determining eligibility for SNAP, FITAP, and KCSP assistance programs.
• Assign, prioritize, and monitor workloads to ensure cases are processed accurately and within established timeframes.
• Review casework for accuracy, completeness, and compliance with state and federal laws, regulations, and program requirements.
• Train, coach, and provide guidance to staff to improve performance, strengthen program knowledge, and maintain consistent service delivery.
• Monitor program operations and identify opportunities to reduce processing delays, errors, backlogs, and unnecessary rework.
• Resolve customer complaints, employee concerns, and operational issues to promote fair, consistent, and effective service.
• Manage supervisory responsibilities, including approving leave, conducting performance planning and evaluations, and overseeing staff across multiple parishes as needed.

Position-Specific Details

Location: Medical Vendor Administration / ES Lake Charles Region 5-FSA 3 (ES TRI-REGION 3) / Beauregard Parish

Appointment Type: This position may be filled as a Probationary appointment or Promotional appointment

Cost Center: 3052130104

Position Number(s): 50688867

Compensation: This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity. Economic Stability Supervisor - $24.35 hr / $ 1,948.00 bi-weekly

Contact Information: Patricia Walker [e-mail] LA Department of Health (LDH) Division of Human Resources PO Box 4818 Baton Rouge, LA 70821 225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non- merit factor.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

Benefits

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave – Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement

Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others