Economic Security Administrator

City and County of Denver; United States; Hybrid; USD 69,000 - 113,000; Full time

Benefits offered by this job

Pension plan (lifelong monthly pension

457B Retirement Plan

PTO and holidays + personal day + well

Medical, dental and vision plans

Job summary

City and County of Denver is hiring an Economic Security Administrator within Denver Human Services. The role coordinates day-to-day operations for SNAP to Success, Colorado Works, and related programs, ensures compliant administration, and drives data-driven reporting.

You will build strong partner relationships and oversee performance across multiple initiatives. The position emphasizes trauma-informed service delivery, operational efficiency, and equity in access to services for residents,

Qualifications

• Education requirement: Bachelor's Degree in a related field.
• Experience: Three (3) years’ experience performing full performance professional level duties.
• Education/Experience Equivalency: One (1) year may substitute for each required year of education.

Responsibilities

• Coordinate day-to-day program operations across multiple Economic Security Division programs.
• Develop and standardize administrative workflows and documentation requirements.
• Prepare, track, and validate program data and reports for audits and QA activities.
• Coordinate Workfare site recruitment, onboarding, and ongoing support for host sites.

Skills

Program administration

Partner relations

Data management

Compliance

Workflow development

Education

Bachelor's Degree in a related field

Job description

About Our Job Who We Are

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose - for you, and those who benefit from your passion, skills, and expertise. Join our diverse, inclusive, and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. At Denver Human Services (DHS), we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, at-risk adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The targeted salary range for this position is $80,000.00 - $95,000.00/year, based on education and experience.

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 13 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

Location

The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site three days a week and off-site as needed. Employees must work within the state of Colorado on their off-site days.

What You’ll Do

Through our Economic Security Division, Denver Human Services seeks to engage residents in strengthening economic well-being and mobility across their lifespan. By leveraging the resources of Denver Human Services’ programs and a network of community partnerships, Economic Resilience provides a holistic approach to service delivery to assist customers in the ability to foresee crisis as well as adapt to and leverage changing life conditions to their advantage. The Economic Security Division is comprised of four program areas: SNAP to Success (Denver’s name for Employment First), Child Care Assistance Program, Colorado Works Workforce Development and Child Support Services. The Economic Security Division is seeking an Economic Security Administrator to provide program coordination, guide operational functions and oversee key initiatives across multiple Economic Security programs, including SNAP to Success (SNAP Employment & Training), Colorado Works, and other Economic Security Programs. This position serves as an administrative and program operations lead, ensuring consistent processes, accurate documentation, effective data management, and compliance with federal and state program requirements. In this role, the Administrator supports internal and external partners, strengthens administrative infrastructure, and contributes to seamless, trauma-informed service delivery for customers accessing Economic Security programs. The position functions as a resource to staff, leads workflow coordination, resolves operational challenges, and ensures that program activities reflect DHS’ commitment to equity, access, and community well-being.

Responsibilities

Program Administration & Operational Coordination

Coordinate day-to-day program operations across multiple Economic Security Division programs, including SNAP to Success (SNAP Employment & Training), Colorado Works, and subsidized employment initiatives. Support the planning, implementation, and monitoring of program activities to ensure alignment with federal, state, and local requirements, DHS strategic priorities, and performance expectations. Develop, maintain, and standardize administrative workflows, operating procedures, service processes, and documentation requirements to ensure consistent program delivery and compliance. Prepare, track, and validate program data, documentation, and reports to support audits, quality assurance activities, and performance evaluations. Identify operational challenges and collaborate with staff, supervisors, and partners to design and implement solutions that improve efficiency, customer experience, and program outcomes.

Workfare Site Coordination & Partner Relations

Coordinate and administer the Workfare component of SNAP to Success, including recruitment, onboarding, completion of City and County of Denver contract or Memorandum of Understanding (MOU) processes, and ongoing support of nonprofit host sites offering skill-based volunteer opportunities. Establish and maintain strong relationships with community organizations, training providers, and workforce partners to expand Workfare and other employment-related opportunities. Match participants with suitable Workfare sites based on skills, interests, and employment goals, ensuring that placements comply with SNAP E&T regulations and program guidance. Train and support host sites on Workfare expectations, documentation requirements, participant supervision guidelines, and trauma-informed engagement practices. Serve as the primary point of contact for Workfare site troubleshooting, conflict resolution, and ongoing communication to ensure high-quality, meaningful placements.

Subsidized Employment & Training Activity Coordination

Support administration of subsidized employment and training activities within Economic Security, including Colorado Works subsidized employment, work experience placements, and emerging or pilot subsidized workforce pathways. Assist with partner onboarding, agreements, documentation, and reporting structures necessary to operate subsidized work and training activities in compliance with state and federal rules. Coordinate participant placement, progress tracking, and completion documentation for subsidized work and training activities. Monitor program activity and performance, ensuring accurate data entry, timely updates, and adherence to policies governing hours, wages (if applicable), and participation requirements. Perform additional administrative duties as assigned.

What You’ll Bring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level. Our ideal candidate has some or all the following experience, skills, and characteristics:

• Demonstrated strong experience in program administration, including coordinating daily operations, maintaining workflows, and supporting compliance across multiple human services or workforce programs.
• Experience coordinating volunteer or skill-based training placements, as well as supporting subsidized employment, work experience, and other structured workforce programs.
• Excels at building, standardizing, and documenting administrative processes, with high attention to detail and comfort managing complex program data, reports, and audit requirements.
• Proven ability to identify operational challenges and collaborate with staff, supervisors, and community partners to problem-solve and improve program efficiency and customer experience.
• Strong interpersonal skills and experience building partner relationships including: onboarding, training, and supporting non-profit organizations through Memorandum of Understanding/partnership agreement requirements to ensure program and compliance expectations are met.
• Strong organizational skills with the ability to manage multiple priorities, maintain accurate records, and ensure timely completion of tasks in a fast-paced human services environment.

Minimum Qualifications

Education requirement: Bachelor's Degree in a related field based on a specific position(s).

Experience Requirement: Three (3) years’ experience performing full performance professional level duties within a specialized, functional area. (This does not include clerical experience.)

Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post‑high school education. Additional appropriate education may be substituted for the minimum experience requirements.

Application Deadline

This posting is expected to stay open until November 1st.

About Everything Else

Job Profile CA2307 Administrator I. To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type Unlimited Position Salary Range $68,773.00 - $113,476.00 Target Pay $80,000.00 - $95,000.00/year, based on education and experience Agency Denver Human Services Redeployment during Citywide Emergencies City and County of Denver employees may be re‑deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact [e-mail] with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. For information about right to work, click here for English or here for Spanish.