Intake Social Caseworker Supervisor

City and County of Denver; Denver (CO); Hybrid; USD 80,000 - 90,000; Full time

Job summary

City and County of Denver seeks a Social Caseworker Supervisor in the Child Welfare Services division to lead Intake social case workers, coach staff, and assign cases for investigations of abuse/neglect. The role emphasizes prioritizing child best interests, flexible leadership, and compliance with state and federal standards.

The supervisor will guide performance, develop plans, mentor staff, and foster collaboration with public/private partners to maximize resources while maintaining high

Qualifications

• Bachelor's degree in social work or related field.
• Certified as a social case worker supervisor per CDHS regulations.
• Requires valid Driver’s License at time of application.

Responsibilities

• Plans, assigns, and reviews activities of social case workers in case management.
• Screens assessments to determine risk and eligibility for services.
• Trains staff in social work techniques and ensures compliance with laws and policies.
• Builds relationships with community providers to maximize resources.
• Prepares records and documentation to state/federal standards; coaches staff for court testimony.

Skills

Intake experience

Supervisory experience

Leadership

Case management

Education

Bachelor's Degree in Social Work or related field

CDHS Supervisor Certification (Social Case Worker/Adult Protective Services)

Job description

About Our JobWho We AreWith competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills, and expertise. Join our diverse, inclusive, and talented workforce of more than 1,000 team members who are at the heart of what makes Denver, Denver.At Denver Human Services (DHS), we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, at-risk adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being.What We OfferThe City and County of Denver offers a competitive salary commensurate with education and experience.The targeted salary range for this position is $80,217.00 - $90,000.00/year, based on education and experience.We also offer generous benefits for full-time employees which includes but is not limited to:A guaranteed life-long monthly pension, once vested after 5 years of service457B Retirement Plan140 hours of PTO earned within first year + 13 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per yearCompetitive medical, dental and vision plans effective within 1 month of start dateLocationThe City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. Employees must work within the state of Colorado on their off-site days.What You’ll DoThe Child Welfare Services division of Denver Human Services is currently seeking a seeking a top-notch, visionary Social Caseworker Supervisor to directly manage Social Case Workers in our Intake Section, which is primarily responsible for investigating new allegations of abuse/neglect of children ages 0-18 in a fast-paced and demanding environment.The Intake Social Caseworker Supervisor will coach, lead and mentor staff as well as have responsibility for the development, planning, and assignment of cases. The successful candidate will demonstrate exemplary leadership, flexibility and experience empowering staff and managing a diverse workforce. The right person for this position will be someone who has a track record of being able to prioritize the best interests of the child while showing a thorough understanding and dedication to the highest standards of practice.The selected Intake Social Caseworker Supervisor will empower staff by sharing power and authority, encouraging the development of their leadership capabilities, celebrating team wins and recognizing excellent behavior.ResponsibilitiesPlans, assigns, and reviews the activities of social case workers performing case management functions and recommends changes in practices and procedures to increase operating efficiency and expedite workflowParticipates in the development of long range and short-term plans and goals for the assigned area, establishes and/or monitors current methods and policies, and keeps management level personnel abreast of trends and issues in the field and in the departmentScreens assessments initially to determine level of risk to individuals/families and eligibility for services/programs, assigns assessments, meets with social case workers to discuss status of assessments, problems encountered, basis for actions, and alternative solutions, reviews and discusses progress of assessments and worker's reports, and provides technical guidance and direction in unusual and non-standard situationTrains social case workers in social work techniques and methodologies, orients workers with appropriate laws, policies, regulations, and procedures, and ensures that work conforms to standards, regulations, and laws of state and federal agenciesBuilds and maintains effective relationships with public and private community-based services providers and professional and community groups in order to exchange information, resolve concerns/complaints, and develop and maximize available resourcesEnsures that staff prepares comprehensive records, reports, and documentation that complies with state and federal standards and requirements. Prepares, supports, and coaches staff who testifies in court proceedings and provide expert testimonyDevelops or modifies work plans, methods, and procedures and determines work priorities. Assigns and distributes work, reviews work for accuracy and completeness, and returns assignments with recommendations for proper completionDevelops the performance enhancement plan, documents performance, provides performance feedback, and formally evaluates the work of employeesResponds to formal and informal employee grievances and prepares written responses. Documents causes for disciplinary action and initiates letters of reprimand and formal recommendations for disciplinary actionPerforms other related duties as assignedWhat You’ll BringWe value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.Our ideal candidate has some or all the following experience, skills, and characteristics:Intake experience preferredExperience with Differential Response and Partnering for SafetySupervisory experienceExperience leading, supervising, and/or coordinating staffMinimum QualificationsEducation: Requirements as set forth in Colorado Department of Human Services Volume 7 and/or Volume 30 regulations. Bachelor's Degree from a higher education institution with course work related to the job responsibilities of child welfare or adult protective services social caseworker. Course work examples can include and are not limited to, the development of human behavior, child development, family intervention techniques, diagnostic measures, social work, sociology, psychology, psychiatry, gerontology, nursing, special education, guidance and counseling, criminal justice, or other human behavioral sciences or therapeutic techniquesExperience: Requirements as set forth in Colorado Department of Human Services Volume 7 and/or Volume 30 regulationsEducation & Experience Equivalency: No substitution of experience for education is permitted.Additional appropriate education may be substituted for experience requirementsLicensure & Certification: Requires a valid Driver’s License at the time of application. Licenses and certifications must be kept current as a condition of employment. Requires certification as a social case worker supervisor in Child Welfare or Adult Protective Services in accordance with CDHS regulations.Required Application DocumentsPlease attach your official or unofficial transcripts of your completed undergraduate and/or graduate degree and list of professional references to your application in the required attachment section.Denver Human Services works to ensure that all employees are paid equitably. Please ensure your resume is complete and accurate and that it includes all of your relevant work experience and education including job titles, description of assigned duties and all dates of employment periods that you would want to be considered when determining an offer amount.Application DeadlineThis posting is expected to stay open until October 18th. Please submit your application as soon as possible no later than October 18th at 11:59 p.m. MST.About Everything ElseJob ProfileCS2700 Social Case Worker SupervisorTo view the full job profile including position specifications, physical demands, and probationary period, click here.Position TypeUnlimitedPosition Salary Range$80,217.00 - $132,358.00Target Pay$80,217.00 - $90,000.00/year, based on education and experienceAgencyDenver Human ServicesRedeployment during Citywide EmergenciesCity and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact [e-mail] with three business days’ notice.Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.For information about right to work, click here for English or here for Spanish.