Ecommerce Virtual Assistant

Remote VA; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Remote VA is looking for a proactive Ecommerce Virtual Assistant to provide support for its team. The role requires managing ecommerce tasks, assisting customers, and conducting email campaigns. Applicants should have at least 2 years of experience and be reliable, efficient, and resourceful, with familiarity with relevant tools. This is a full-time remote position.

Qualifications

• At least 2 years of relevant virtual assistant or ecommerce support experience.
• Ability to meet deadlines and manage multiple priorities.
• Proactive approach to task completion.

Responsibilities

• Manage daily administrative and ecommerce support tasks.
• Assist with customer support and order processing.
• Coordinate and launch email campaigns.

Skills

Reliability

Efficiency

Initiative

Tools

Klaviyo

Mailchimp

Yotpo

Magento

MS Word

Job description

RemoteVA is seeking a highly reliable and proactive Ecommerce Virtual Assistant to support our growing team. The ideal candidate is experienced, takes initiative, and can work independently with minimal supervision. We are looking for someone who thrives in a fast-paced environment and consistently meets deadlines.

Key Responsibilities:

-Manage daily administrative and ecommerce support tasks

-Assist with customer support and order processing

-Help coordinate and launch email campaigns (Klaviyo or Mailchimp)

-Create simple social media posts and respond to basic inquiries

-Support product reviews and feedback management (Yotpo)

-Update and manage products using Magento

-General VA tasks such as report generation, document formatting (MS Word), and basic data entry

What We’re Looking For:

-RELIABILITY: Consistent attendance and full-shift availability

-EFFICIENCY: Ability to meet deadlines and manage multiple priorities

-INITIATIVE: A go-getter attitude with a proactive, even aggressive, approach to completing tasks

-EXPERIENCE: At least 2 years of relevant virtual assistant or ecommerce support experience

-Familiarity with Klaviyo, Mailchimp, Yotpo, Magento, and MS Word is a plus (training provided if needed)

Tools You’ll Use:

-Email Marketing: Klaviyo, Mailchimp

-Product & Review Management: Yotpo, Magento

-Office Tools: MS Word

Experience Required: Minimum 2 years

Location: Remote (Work-from-Home)

Schedule: Full-Time | Monday to Friday, 9:00 AM – 5:00 PM (Hong Kong Time)

Salary: USD $600–$700/month

How to Apply:

Please send your CV and portfolio to: [e-mail]

Subject Line: Ecommerce VA Application – [Your Full Name]