Ecommerce Supervisor - Part-Time with Flexible Hours

Delaware North; Detroit (MI); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North Sportservice is hiring a part-time Ecommerce Supervisor to join our team at Little Caesars Arena in Detroit, Michigan. As an Ecommerce Supervisor, you will be responsible for supervising and training retail team members and working to maintain retail standards, policies, and procedures.

The role offers weekly pay, benefits, and opportunities for training and development. You will respond to customer inquiries, coordinate with fulfillment, manage order edits, and support marketing

Qualifications

• High school diploma or GED required.
• Minimum of 1 year of supervisory experience in a customer service or retail environment preferred.
• Previous cash handling experience and basic math skills required.
• Previous experience working with a point-of-sale system is required.
• BigCommerce and/or Shopify platform experience preferred.

Responsibilities

• Respond to customer inquiries daily with timely, solution focused communication.
• Work closely with fulfillment team to prevent and resolve order issues.
• Manage order edits, update order requests, etc.
• Provide proactive tracking updates to improve guest satisfaction.
• Maintain consistent brand voice across customer interactions.
• Basic data entry and performance reporting.
• Supports Ecommerce Manager with photo/content production during peak campaigns.
• Assist Ecommerce Manager with marketing campaigns, product launches, etc.
• Assist with monitoring site for product opportunities.

Skills

Supervisory experience

Cash handling

Basic math skills

Customer service

Education

High school diploma or GED

Tools

Point-of-sale system

Job description

Delaware North Sportservice is hiring a part-time Ecommerce Supervisor to join our team at Little Caesars Arena in Detroit, Michigan. As an Ecommerce Supervisor, you will be responsible for supervising and training retail team members and working to maintain retail standards, policies, and procedures.

The role offers weekly pay, benefits, and opportunities for training and development. You will respond to customer inquiries, coordinate with fulfillment, manage order edits, and support marketing