eCommerce Site Merchandising Manager

ZipRecruiter; Los Angeles (CA); Hybrid; USD 100,000 - 125,000; Full time

Job summary

A leading eCommerce company is seeking a Site Merchandising Manager to enhance online shopping experiences. This role involves developing merchandising strategies, analyzing customer behavior, and optimizing product recommendations. Candidates should have extensive experience in eCommerce merchandising and a strong analytical background, with a passion for creating exceptional shopping experiences.

Benefits

Free pajamas upon joining and yearly anniversary

Generous employee discount

Health, dental, and vision insurance

Paid parental leave

401(k) retirement plan

Flexible Spending Accounts

Home office stipend

Internet stipend

Team building activities

Company-issued computer

Qualifications

• 6-7+ years of experience in eCommerce Merchandising at a DTC brand.
• Strong experience with analytics and BI tools.
• Proficient in A/B testing and data analysis.

Responsibilities

• Develop and execute site merchandising initiatives.
• Analyze customer shopping paths and user behavior.
• Conduct A/B testing to improve conversion rates.

Skills

eCommerce Merchandising

Data Analysis

Project Management

Communication

Attention to Detail

Tools

ShopifyPlus

Google Analytics 4

PowerBI

Excel

Asana

Slack

Job description

Job Description

Salary: $100,000 - $125,000 DOE

About Us

Little Sleepies is one of the fastest growing companies in America, according to Inc. Magazine (#1 in retail)! We are an eCommerce company that specializes in buttery soft pajamas for the whole family and children's daywear. Our proprietary Lunaluxe & Soluxe bamboo fabrics are custom-milled for maximum softness and function. Driven by creativity, passion, and the desire to do something extraordinary, we strive to bring joy and comfort to families around the world. We're excited to be doing this, and we hope you will be too. If our mission resonates, we would love to hear from you!

Location

Hybrid out of our brand new, state-of-the-art headquarters in Los Angeles, CA

Visa Sponsorship

This position is not eligible for Visa sponsorship.

The Role

Are you passionate about creating exceptional online shopping experiences? Do you possess a keen eye for detail, a deep understanding of consumer behavior, and love to strategize and execute your ideas? If so, we'd love to talk to you!

Little Sleepies is seeking a dynamic Site Merchandising Manager to join our team. The Site Merchandising Manager will play a crucial role in driving our online merchandising strategy and influencing the way our customers shop. Reporting to the Senior Director of E-Commerce, this role offers a unique opportunity to merge a love of product, data, and the customer experience at a high-growth e-commerce company.

What you'll do

1. Develop and execute seasonal, limited edition, and evergreen site merchandising initiatives, build out product categorization, taxonomy, and navigation hierarchy, ensuring they work together to create a first-in-class shopping experience.
2. Evaluate customer shopping paths and understand user behavior by cohort, product performance, and merchandising data to drive impact through strategic and innovative thinking.
3. Set up, analyze, and optimize heatmapping and funnels to gain insights and take action on user journeys and friction points.
4. Establish KPIs and develop site merchandising dashboards to report insights to the leadership team.
5. Optimize product recommendations and upsells on PDPs and in cart to positively affect AOV.
6. Analyze and own site search and collection filtration to enhance the shopping experience.
7. Conduct A/B testing to gather insights that lead to increased conversion rates.
8. Implement site personalization efforts based on customer segments and user groups.
9. Own a holistic site merchandising strategy, guided by data and focused on the customer experience.

What you'll bring to the team

• 6-7+ years of relevant experience in an eCommerce Merchandising role at a DTC apparel or accessory brand (high growth company experience a plus!).
• Strong experience with the ShopifyPlus platform.
• Expertise in e-commerce analytics and BI tools such as Google Analytics 4, Mouseflow, PowerBI, Glew, Looker, etc., and utilizing them for reporting and dashboards.
• Experience with building A/B testing campaigns, analyzing data, and executing learnings.
• Strong Excel / Google Sheets skills.
• Excellent attention to detail while maintaining a big-picture perspective.
• Ability to work efficiently in a remote or hybrid environment with cross-functional teams (experience with Asana and Slack is a plus!).
• Proactive in sharing new ideas for innovation and process improvement.
• Exceptional project management, communication, and analytical skills.
• Willingness to work at our HQ in Los Angeles, CA, a minimum of 3 days/week.

What we're excited to offer you

• The opportunity to work cross-functionally with a fast-growing team on products that turn everyday moments into magical memories.
• A supportive environment that fosters and encourages new ideas and innovation.
• The chance to stock your pajama drawer! Free pajamas upon joining (and every year on your work anniversary!) plus a generous employee discount all year long.

Benefits

• Health, dental, and vision insurance.
• Paid time off: vacation, sick, personal days, observed holidays.
• Paid parental leave.
• Short and long-term disability insurance.
• Life insurance.
• 401(k) retirement plan.
• Employee Assistance Program.
• Flexible Spending Accounts.
• Home office stipend.
• Internet stipend.
• Team building activities.
• Company-issued computer.

Little Sleepies is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, veteran status, or disability.