Ecommerce Site Content & UX Storyteller

Reformation; Los Angeles (CA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Private medical, dental, and vision

Commuter benefits

Paid time off

Retirement planning support

Fertility care support

Clothing discount

Volunteer Time Off

Job summary

Reformation in Culver City, CA is seeking a Site Content Associate on the Ecommerce Strategy & Operations team to strengthen the user experience on Reformation.com by updating the homepage, navigation, and on-site search, and by monitoring performance to optimize the journey.

The ideal candidate collaborates with Creative and Merchandising to build landing pages for launches, updates category pages, analyzes landing page results, and uses data to drive improvements across localization, seasonal

Qualifications

• BA/BS degree in business, economics, marketing, or a related field.
• 2-4 years of relevant experience.
• Experience with Ecommerce platforms or CMS platforms; Salesforce Commerce Cloud is a plus.
• Strong analytical skills and comfort with reporting; ability to turn data into actionable insights.
• Excellent cross-functional communicator with ability to manage timelines across creative, tech, and merchandising teams.

Responsibilities

• Create a strong user experience on thereformation.com by executing homepage updates and optimizing content.
• Collaborate with Creative and Merchandising teams to build landing pages and update curated collections.
• Report on homepage performance and suggest improvements.
• Analyze performance of landing pages and share results to increase engagement.
• On-site search: report performance weekly and optimize terms, sorting, and on-page elements.
• Own updates to top nav and sub nav based on user trends and seasonal shifts.
• Update headers, banners, categories, and sustainability pages; support seasonal launches and collab projects.
• Collaborate with Digital Product and Tech teams to test new features and capabilities.

Skills

Attention to detail

Analytical skills

Cross-functional communication

Organization

Prioritization

Entrepreneurial mindset

Education

BA/BS degree in business, economics, marketing, or related field

Tools

Salesforce Commerce Cloud

Job description

Reformation in Culver City, CA is seeking a Site Content Associate on the Ecommerce Strategy & Operations team to strengthen the user experience on Reformation.com by updating the homepage, navigation, and on-site search, and by monitoring performance to optimize the journey.

The ideal candidate collaborates with Creative and Merchandising to build landing pages for launches, updates category pages, analyzes landing page results, and uses data to drive improvements across localization, seasonal