Remote Website Content Manager for Growth & UX

JustGiving; United States; Remote; USD 61,000 - 81,000; Full time

Job summary

JustGiving is seeking a Website Content Manager to own and optimise marketing-led website content. You’ll manage CMS content, create compelling pages and journeys, and drive conversions while aligning with brand standards.

You’ll lead governance and leverage insights to improve performance. Working with Marketing, Design and Product, you’ll enhance customer journeys, ensure accessibility, and shape discovery in a rapidly evolving digital landscape.

Qualifications

• Experience managing website content through a CMS and maintaining high standards of content quality and governance.
• Strong copywriting and editing skills with the ability to simplify complex information into clear, compelling content.
• Knowledge of UX writing, information architecture and conversion-focused content best practices.
• Experience using data, customer insight and experimentation to improve digital experiences and outcomes.
• Strong stakeholder management, organisation and prioritisation skills with a proactive, solutions-focused mindset.

Responsibilities

• Own and manage marketing-led website content within our CMS, ensuring content is accurate, accessible and aligned to brand standards
• Create, publish and optimise landing pages, campaign content and key customer journeys that drive engagement and conversion
• Lead content governance and publishing best practices, improving how content is structured, maintained and managed across the website
• Use customer insight, analytics and testing to identify opportunities and continuously improve content performance
• Partner with Marketing, Design and Product teams to deliver seamless, user-centred website experiences

Skills

CMS content management

Copywriting

UX writing

Information architecture

Data-driven optimization

Job description

JustGiving is seeking a Website Content Manager to own and optimise marketing-led website content. You’ll manage CMS content, create compelling pages and journeys, and drive conversions while aligning with brand standards.

You’ll lead governance and leverage insights to improve performance. Working with Marketing, Design and Product, you’ll enhance customer journeys, ensure accessibility, and shape discovery in a rapidly evolving digital landscape.