Ecommerce Shipping & Fulfillment Specialist

Goodwill Industries International; Austin (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Goodwill Industries International in Austin, TX is seeking a full-time Warehouse / Fulfillment Associate to assist in the eCommerce store operations, including accepting and processing donations, assisting online customers, shelving and shipping orders. You will maintain clean work areas, package items for shipment, locate and collect orders, and handle customer service related to order fulfillment.

The role requires English literacy, ability to multi-task, and physical ability to lift up to 50

Qualifications

• Prior experience in a warehouse environment.
• Ability to multi-task to meet daily quotas.
• Must read, write, understand and follow directions in English.

Responsibilities

• Adheres to the assigned work schedule and punctuality are an essential function of the job.
• Keeps work areas clean and organized; work areas are cleaned at the end of each day; maintains storage and production areas.
• Maintains a positive, team-oriented relationship with management, peers, and subordinates.
• Efficiently package all items for shipment; ship out all sold product to the correct customer.
• Locate and collect all orders for shipping.
• Handle all customer service related to order fulfillment including tracking requests, local pick-up requests and combined shipments.
• Maintains the shipping supply inventory and generates requests to restock supplies.
• Maintain a records database tracking shipping costs and quantity of parcels shipped.
• Maintains and assures safety in work areas.
• Ensures compliance with policies and procedures.
• Meets goals and fulfills responsibilities.
• Other duties as assigned.

Skills

Warehouse experience

English literacy

Multi-tasking

Job description

Goodwill Industries International in Austin, TX is seeking a full-time Warehouse / Fulfillment Associate to assist in the eCommerce store operations, including accepting and processing donations, assisting online customers, shelving and shipping orders. You will maintain clean work areas, package items for shipment, locate and collect orders, and handle customer service related to order fulfillment.

The role requires English literacy, ability to multi-task, and physical ability to lift up to 50