Ecommerce Sales Support Specialist

SilkRoad; Willingboro Township (NJ); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company matching

Paid holidays

Onsite gym

Job summary

Radwell International LLC is hiring a Sales Coordinator to support marketplace sales operations across Amazon, eBay, and other ecommerce channels. This entry-level role covers order management, account health, and customer service with a focus on growth within a fast-paced ecommerce environment.

The candidate will coordinate with Purchasing and internal teams to source products, manage inventory, and communicate order updates. A strong emphasis on accuracy and responsiveness is essential.

Qualifications

• Understanding of the sales cycle including lead management, quotes, follow-up, and order conversion.
• Customer-focused mindset with strong communication and problem-solving skills.
• Ability to learn business systems and marketplace platforms quickly.

Responsibilities

• Respond to customer inquiries via phone, email, and ecommerce channels in a timely manner.
• Process orders through ecommerce websites and marketplaces like Amazon and eBay.
• Identify sales opportunities by converting inquiries into orders and following up on quotes.

Skills

CRM proficiency

ERP familiarity

Ecommerce platforms

Microsoft Office

Communication skills

Education

High school diploma or equivalent

Associate's or Bachelor's in Business/Marketing

Tools

CRM systems

ERP systems

Marketplace platforms (Amazon/eBay)

Job description

Radwell International LLC is hiring a Sales Coordinator to support marketplace sales operations across Amazon, eBay, and other ecommerce channels. This entry-level role covers order management, account health, and customer service with a focus on growth within a fast-paced ecommerce environment.

The candidate will coordinate with Purchasing and internal teams to source products, manage inventory, and communicate order updates. A strong emphasis on accuracy and responsiveness is essential.