Ecommerce Ops Specialist: Amazon & TikTok Shop (Remote)

AUGO; United States; Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Fully remote

Cross-functional exposure

Direct line to founder

Growth opportunities

Job summary

AUGO is seeking a dedicated Ecommerce Operations Assistant to support Amazon listing health, pricing, customer service, and multi-channel management in a fully remote role based in the United States.

The role requires hands-on Amazon Seller Central experience, strong written English, and comfort coordinating with multiple department heads. You’ll own day-to-day tasks, help keep listings healthy, and ensure fast customer responses across channels.

Qualifications

• Hands-on Amazon Seller Central experience is required.
• Experience monitoring e-commerce listings is required.
• Prior customer service background is needed.
• Comfortable coordinating tasks from multiple stakeholders is expected.

Responsibilities

• Monitor Amazon listing health and flag issues within 24 hours.
• Respond to Amazon messages and support inbox in a timely manner.
• Manage cross-platform store updates on Amazon, Shopify, and other channels.
• Keep pricing consistent across platforms and countries.
• Assist with image work and content updates for product listings.
• Perform basic supplier research and data reporting.

Skills

Near-native English

Amazon Seller Central

Customer service

Google Workspace

Detail oriented

Multi-tasking

US Eastern time overlap

Tools

Amazon Seller Central

Canva

Photoshop

Google Sheets/Docs/Drive

Job description

AUGO is seeking a dedicated Ecommerce Operations Assistant to support Amazon listing health, pricing, customer service, and multi-channel management in a fully remote role based in the United States.

The role requires hands-on Amazon Seller Central experience, strong written English, and comfort coordinating with multiple department heads. You’ll own day-to-day tasks, help keep listings healthy, and ensure fast customer responses across channels.