eCommerce Operations Admin and Shipping Clerk

Rapid Estate Liquidators and Auction Gallery; Orlando (FL); On-site; USD 28,000 - 38,000; Full time

Job summary

A reputable auction gallery in Orlando is seeking an organized eCommerce Operations Admin and Shipping Clerk. In this dynamic role, you will manage client interactions, oversee shipments, and maintain organization in a fast-paced environment. The ideal candidate will have a strong background in customer service and be proficient in Microsoft Office. Specialty in Jewelry, Fine Art, and other collectibles is a plus. Join us and experience the excitement of the auction world!

Qualifications

• Experience in a fast-paced environment.
• Specialty in Jewelry, Collectibles, and Fine Art is a plus.
• Strong communication skills.

Responsibilities

• Stay organized and follow up with clients and partners.
• Prevent loss by following security protocols.
• Make phone calls to clients and vendors.
• Use Excel and Outlook to track inventory, orders, and communications.
• Research items to verify identification and value.
• Maintain positive relationships with staff and partners.
• Implement new marketing and electronic sales initiatives as needed.

Skills

Organizational skills

Customer Service

Microsoft Office Suite

Flexibility

Tools

Microsoft Excel

Microsoft Outlook

Outlook

Job description

Overview

This position is for a very organized person in a fast-paced environment. A+ Customer Service is a priority. The position of eCommerce Operations Admin and Shipping Clerk at Rapid Estate Liquidators & Auction Gallery is a multi-faceted role requiring significant flexibility in work aptitude. In a single day you may be picking up items from a client in the truck, listing high-end artwork, shipping out orders from the previous day’s auction, and making phone calls to potential clients. No two days are alike in our business, and staying organized is the most important responsibility of the Gallery Assistant. With clients both selling and buying with us, it is paramount that nobody slips through the cracks.

Having a specialty in Jewelry, Collectibles, Fine Art, Military Memorabilia, Sports Memorabilia, Disney, etc. is a PLUS.

Responsibilities

• Staying organized, following up with clients and partners on time
• Prevent loss by following security protocols and company policies to detect/prevent fraud
• Making phone calls to clients, buyers, partner companies, and vendors
• Using Microsoft Office Suite, especially Excel and Outlook
• Researching items, to make sure they are correctly identified and valued
• Photographing and presenting items following the correct listing format
• Maintaining positive relationships with staff, clients, and business partners
• Solving potential problems quickly and efficiently, while communicating with staff and management
• Communicating policies and information to customers clearly and openly
• Assisting with implementation of new marketing and electronic sales initiatives and platforms