Ecommerce Merchandising & Optimization Lead

Momentous; Salt Lake City (UT); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health/Vision/Dental

401k Match

Unlimited PTO

Finish Line Fridays

Generous holidays 18 days 2026

Stock options

Job summary

Momentous is seeking a highly organized Ecommerce Site Merchandising and Optimization Manager to own livemomentous.com’s merchandising, maintenance, and optimization. You will ensure the site stays current, organized, and aligned with business priorities while identifying opportunities to improve customer experience and conversions.

The role requires strong merchandising instincts, meticulous attention to detail, analytical thinking, and the ability to coordinate across Marketing, Creative,

Qualifications

• 5+ years in ecommerce, merchandising, digital operations, or related fields.
• Experience working within Shopify Plus.
• Strong understanding of ecommerce KPIs and customer behavior.
• Experience with platforms such as Recharge, Klaviyo, Rebuy, GA4, Northbeam, heatmap tools, Intelligems, and Asana or similar preferred.
• Strong project management and communication skills.
• High attention to detail and ability to manage multiple priorities simultaneously.
• Curiosity around AI and emerging e-commerce technologies.

Responsibilities

• Own merchandising optimization across homepage, collections, navigation, promotional pages, LP’s and featured product experiences.
• Maintain seasonal campaigns, product priorities, and promotional updates.
• Ensure site content remains current, accurate, and aligned with business priorities.
• Continuously optimize product placement and customer discovery.
• Monitor website performance and identify strengths, weaknesses, and opportunities.
• Track key ecommerce metrics including CVR, Revenue Per Visitor, AOV, LTV, and Subscription Uptake Rate.
• Analyze customer behavior using analytics and heatmap tools.
• Translate insights into recommendations and action plans.
• Identify friction points and opportunities throughout the customer journey.
• Recommend and implement improvements to merchandising, product presentation, and navigation.
• Support ongoing experimentation and optimization initiatives.
• Partner with Marketing, Creative, Science, Operations, and Technical teams to execute website updates.
• Ensure dependencies are identified early and work moves efficiently between teams.
• Surface risks and blockers proactively.
• Maintain launch calendars, merchandising trackers, and documentation.
• Coordinate QA processes and ensure a high level of execution quality.
• Develop repeatable processes that improve speed and reduce errors.
• Leverage AI tools to improve efficiency and reduce manual work.
• Identify opportunities to automate repetitive tasks and streamline workflows.
• Support adoption of emerging technologies across e-commerce operations.

Skills

Shopify Plus

Klaviyo

GA4

Northbeam

Heatmap tools

Intelligems

Asana

Project management

Analytics

Communication

AI curiosity

Tools

Recharge

Rebuy

Job description

Momentous is seeking a highly organized Ecommerce Site Merchandising and Optimization Manager to own livemomentous.com’s merchandising, maintenance, and optimization. You will ensure the site stays current, organized, and aligned with business priorities while identifying opportunities to improve customer experience and conversions.

The role requires strong merchandising instincts, meticulous attention to detail, analytical thinking, and the ability to coordinate across Marketing, Creative,