Ecommerce Merchandising Assistant, Salesforce Commerce Cloud

Concord USA; Austin (TX); Hybrid; USD 41,000 - 62,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Health Savings Account contributions

Flexible Spending Accounts

Disability Insurance

Life and AD&D Insurance

Employee Assistance Program

Career Growth Opportunities

Team Engagement Activities

Paid Time Off and Holidays

Job summary

Concord is seeking an Ecommerce Site Merchandising Assistant to own product setup, PDP optimization, and category execution. You’ll support the Ecommerce Site Merchandiser, coordinating across teams and vendors to ensure timely launches and accurate content for a high-quality online customer experience.

The role offers growing ownership, analytics, and strategic input, with a focus on data accuracy, site presentation, and performance insights that drive conversion.

Qualifications

• Bachelor’s degree in Digital Retailing, Merchandising, Marketing, or related field.
• 2 years of ecommerce or retail experience (multi-channel preferred).
• Experience with ecommerce platforms (Salesforce Commerce Cloud/Demandware preferred).
• Strong proficiency in Microsoft Office applications.
• Exceptional attention to detail and accuracy.
• Strong organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to collaborate cross-functionally and across organizational levels.
• Analytical mindset with a desire to learn and improve key business metrics.
• Experience in beauty, cosmetics, personal care, health & wellness, or related retail sectors is a plus.

Responsibilities

• Own product setup, maintenance, and overall data accuracy.
• Assist in maintaining product presentation and content across ecommerce sites.
• Contribute to category management, organization, and overall site experience.
• Coordinate with cross-functional teams and external partners to support execution of business initiatives.
• Participate in communication and follow-up related to product launches, updates, and merchandising activities.
• Assist in site quality assurance, including validation of product information and functionality.
• Support Site Merchandisers with projects, initiatives, and ongoing business needs as required.
• Contribute to reporting, analysis, and identification of performance trends and opportunities.
• Perform other duties as assigned.

Skills

Ecommerce experience

Merchandising

Communication skills

Cross-functional collaboration

Attention to detail

Time management

Education

Bachelor's degree in Digital Retailing

Merchandising or related field

Tools

Salesforce Commerce Cloud

Microsoft Office

Job description

Concord is seeking an Ecommerce Site Merchandising Assistant to own product setup, PDP optimization, and category execution. You’ll support the Ecommerce Site Merchandiser, coordinating across teams and vendors to ensure timely launches and accurate content for a high-quality online customer experience.

The role offers growing ownership, analytics, and strategic input, with a focus on data accuracy, site presentation, and performance insights that drive conversion.