Ecommerce Marketplace & Customer Support Specialist

Meyer Distributing, Inc.; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Disability

Life Insurance

401K with Company Match

Paid Vacation

Paid Holidays

Personal Days Available

20% Employee Discount

Casual Dress Code

Health Savings Account

Tuition Reimbursement Options Available

Job summary

Meyer Distributing, Inc. is seeking an Ecommerce Marketplace Specialist to assist with daily operations in their ecommerce business. The role includes managing customer interactions, ensuring order fulfillment, and supporting project initiatives.

The ideal candidate should have proven e-commerce experience, strong communication skills, and attention to detail. Benefits include health insurance, 401K, employee discounts, and a casual dress code.

Qualifications

• Proven experience in e-commerce or online marketplace.
• Good verbal and written communication skills.
• Skill in completing assignments accurately with attention to detail.

Responsibilities

• Respond to customer inquiries via email, phone, or chat in a timely manner.
• Assist customers with order updates and product information.
• Escalate complex issues to management when necessary.
• Collaborate with internal teams to ensure product data integrity.
• Add new products to the catalog ensuring accuracy.

Skills

E-commerce experience

Customer service focus

Verbal and written communication

Attention to detail

Organizational skills

Job description

Meyer Distributing, Inc. is seeking an Ecommerce Marketplace Specialist to assist with daily operations in their ecommerce business. The role includes managing customer interactions, ensuring order fulfillment, and supporting project initiatives.

The ideal candidate should have proven e-commerce experience, strong communication skills, and attention to detail. Benefits include health insurance, 401K, employee discounts, and a casual dress code.