Ecommerce Marketing Specialist

Up With Paper

New Haven (CT)

Hybrid

USD 52,000 - 63,000

Full time

7 days ago
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Benefits offered by this job

Life Insurance
401K plan with employer matching

Job summary

Up With Paper, the original pop-up greeting card company, seeks an E-Commerce Marketing Specialist to own day-to-day product listings across all channels, ensuring accurate, compelling content and consistent execution.

You will optimize titles, descriptions, bullet points, and backend keywords; manage photos and assets; monitor inventory and coordinate replenishment with warehouse teams; and drive online sales growth across DTC site, wholesale, Instagram Shop, Faire, Amazon, Walmart, and

Qualifications

  • Bachelor's degree in marketing, communications, or a related field.
  • 2–4+ years of experience in e-commerce, digital marketing, or marketplace management.
  • Hands-on experience with Shopify, WooCommerce, Amazon Seller Central, Walmart Marketplace, or similar.
  • Faire.com experience is a plus.
  • Strong knowledge of SEO and product listing optimization.

Responsibilities

  • Upload and manage product listings across all channels.
  • Write and optimize product titles, descriptions, bullet points, and backend keywords.
  • Upload and organize product photography and assets per each platform's specs.
  • Create, update, and regularly monitor product content on e-commerce portals.
  • Monitor inventory levels and ensure in-stock availability across channels.
  • Coordinate replenishment strategies to minimize stockouts and lost sales.
  • Maintain accurate product data including pricing, images, descriptions, and specs.
  • Ensure brand consistency across all e-commerce sites.
  • Collaborate with Inventory/Warehouse teams for timely shipments.
  • Manage invoicing related to e-commerce operations and vendors.
  • Track expenses tied to e-commerce tools, advertising, and marketplaces.
  • Monitor listing performance and update listings based on data.
  • Provide regular sales/ops report-outs to management.

Skills

E-commerce strategy
SEO & listing optimization
Analytics
Cross-functional collaboration
PPC advertising
Shopify
WooCommerce
Amazon Seller Central
Walmart Marketplace
Faire.com
Communication

Education

Bachelor's degree in marketing, communications or a relevant field
2–4+ years of experience in e-commerce, digital marketing or marketplace management

Tools

Shopify
WooCommerce
Amazon Seller Central
Walmart Marketplace
Faire.com

Job description

Up With Paper, the original pop-up greeting card company, has been creating unforgettable paper engineering experiences since 1978. Based in Mason, Ohio, with our Creative Office in New Haven, CT, we have grown from a small creative studio into a global brand recognized for our innovative designs and award-winning products.

About the Role:

We are seeking a detail-oriented and results-driven E-Commerce Marketing Specialist to own the day-to-day execution of our product listings across all sales channels. You will be responsible for ensuring our products are accurately represented, optimized, compelling, and consistently executed across all e-commerce platforms — freeing up strategic bandwidth while you own the operational layer.

This is a great fit if you love digging into product listings, enjoy working across multiple platforms, and take pride in making things look and read exactly right. You will play a critical role in driving consistency, online sales growth, improved product visibility, and maintaining operational excellence across all digital storefronts, including our direct-to-consumer website, wholesale sites, Instagram Shop, Faire, Amazon, Walmart.com, and emerging channels.

Key Responsibilities:

Ecommerce Operations Management

  • Upload and manage product listings while ensuring consistency and accuracy across all channels
  • Write and optimize product titles, descriptions, bullet points, and backend keywords
  • Upload and organize product photography and asset files per each platform's specs
  • Create, update, and regularly monitor the product content on e-Commerce websites/portals
  • Monitor product inventory levels and ensure consistent in-stock availability across all e-commerce channels
  • Coordinate and execute replenishment strategies to minimize stockouts and lost sales
  • Maintain accurate product data including pricing, images, descriptions, and specifications
  • Ensure consistency of brand presentation and product information across all e-commerce sites
  • Work closely with Inventory Management and Warehouse Teams to ensure adequate stock and timely shipments
  • Manage invoicing related to e-commerce operations, platforms, and vendors
  • Track expenses tied to e-commerce tools, advertising, and marketplaces
  • Monitor changes in product sales to identify opportunities for improvement and update existing listings based on performance data and strategic direction
  • Develop and provide regular sales and operations report-outs to management & leadership
SEO & Content Optimization
  • Optimize product listings for search visibility (keywords, titles, bullet points, descriptions, backend attributes)
  • Continuously update existing listings to improve ranking, conversion rates, and performance
  • Monitor marketplace trends and competitor listings to identify opportunities for improvement
  • Conduct keyword research using tools such as Helium 10, Jungle Scout, or Semrush
  • Implement on-page SEO improvements to boost discoverability and conversion
  • Refresh underperforming listings with updated copy and keywords
  • Track and report on listing performance metrics
Marketing Initiatives
  • Extend support in other areas of social media marketing, PPC, email marketing, SEO, keyword research, Google analytics, website UX, and paid social media
  • Collaborate with the Marketing Manager to align ecommerce efforts with broader marketing strategies
  • Identify advertising opportunities and provide input on campaign needs (Amazon Ads, Walmart Ads, etc.)
  • Assist in the execution and optimization of paid campaigns
  • Identify data insights and seasonal trends on product and branding opportunities
  • Research and evaluate new e-commerce marketplaces and opportunities (e.g., Target.com, TikTok Shop, etc.)
  • Assist in onboarding and launching new sales channels
  • Support the development of scalable processes for multi-channel e-commerce growth
Qualifications:
  • Bachelor's degree in marketing, communications or a relevant field
  • Hands-on experience managing and maintaining e-Commerce websites/portals such as Shopify, WooCommerce, Amazon Seller Central, Walmart Marketplace, or similar. Faire.com experience is a plus!
  • Knowledgeable of the e-Commerce space including competitive strategies, marketing strategies, product development, consumer research, usability best practices, and industry trends.
  • Knowledge of online sales strategies and the various platforms used to conduct digital sales or conversions on a website.
  • Familiarity with web design and a keen eye for detail.
  • Strong understanding of SEO and product listing optimization
  • Analytical mindset with the ability to interpret performance data and recommend improvements
  • Highly detail-oriented with strong organizational and multitasking skills
  • Excellent communication skills and ability to collaborate cross-functionally
  • Experience with e-commerce advertising (Amazon Ads, PPC, etc.) is a plus
  • Ability to work in a fast-moving office team environment with talented creative and marketing co-workers.
Education and Experience:
  • 2–4+ years of experience in e-commerce, digital marketing or marketplace management
Required Skills/Abilities:

To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required.

  • Thrives in a collaborative environment
  • Ownership & accountability
  • Problem-solving mindset
  • Ability to balance operational execution with growth initiatives
  • Passion & understanding of the company's products
Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

  • Monday – Friday, in-office position, approximately 9:30 am – 6:00 pm (Open to hybrid schedule)
  • The noise level in the office is usually low. May be exposed to dust or fluctuations in inside temperatures.
Travel Requirements:
  • Minimal- potential regional travel to trade shows
Salary:

$55,000 per year

  • Life Insurance
  • 401K plan with employer matching contributions
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