E-Commerce Specialist

SBT Global, Inc.; Pico Rivera (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

SBT Global, Inc. is seeking an experienced E-Commerce Specialist to manage and grow our online business, with a primary focus on Amazon, while supporting Shopify and Google Ads.

This role will handle day-to-day e-commerce operations, advertising, content optimization, inventory management, and performance analysis to drive online sales across major channels.

Qualifications

• Minimum 2 years of hands-on e-commerce experience.
• Experience with Amazon Seller Central and PPC advertising.
• Strong listing optimization and FBA operations knowledge.
• Experience with A+ Content and Amazon Brand Store.
• Basic Shopify experience.
• Ability to analyze sales, traffic, and advertising data.
• Proficiency with Microsoft Excel and Office applications.
• Strong analytical, organizational, and problem-solving skills.
• Attention to detail and ability to manage multiple SKUs and projects.
• Must be legally authorized to work in the United States.

Responsibilities

• Manage day-to-day Amazon Seller Central operations and listings optimization.
• Create, update, and optimize product listings, titles, bullets, descriptions, keywords, images, and backend terms.
• Manage A+ Content and Amazon Brand Store; monitor sales, traffic, and conversion metrics.
• Oversee Amazon PPC campaigns, including keywords, bids, and budgets; monitor ACOS/ROAS/TACOS.
• Support pricing, promotions, and sales strategies; manage FBA inventory and shipments.
• Resolve stranded inventory, suppressed listings, Buy Box, and Seller Central issues.
• Monitor account health and customer service issues; conduct keyword/competitor research.
• Create and update Shopify products, collections, pricing, and promotions.
• Manage Google Ads campaigns (Search, Shopping, Performance Max) and GA4 analytics.
• Produce regular e-commerce performance reports and insights.

Skills

Amazon Seller Central

Amazon PPC

Listing optimization

FBA operations

A+ Content

Shopify

Sales analytics

Excel

Data analysis

Multi-SKU management

Independent work

US work authorization

Job description

We are a growing character IP and plush toy company creating products that bring characters to life through creativity, storytelling, and meaningful collaborations. From original characters to licensed partnerships with global brands, we develop products that bring joy to fans of all ages.

We are looking for an experienced E-Commerce Specialist to manage and grow our online business, with a primary focus on Amazon, while also supporting Shopify and Google Ads.

This position will be responsible for day-to-day e-commerce operations, advertising, content optimization, inventory management, and performance analysis.

Job Description

Responsibilities:

1. Amazon

• Manage day-to-day operations of Amazon Seller Central.
• Create, update, and optimize product listings, including titles, bullet points, descriptions, keywords, images, and backend search terms.
• Manage and update A+ Content (EBC) and Amazon Brand Store.
• Monitor sales, traffic, conversion rates, and other key performance metrics.
• Manage and optimize Amazon PPC campaigns, including keywords, bids, and budgets.
• Monitor advertising performance including ACOS, ROAS, and TACOS.
• Support pricing, promotion, and sales strategies.
• Manage FBA inventory, replenishment, and shipments.
• Resolve stranded inventory, suppressed listings, Buy Box, and other Seller Central issues.
• Monitor Account Health, Seller Feedback, and customer service issues.
• Conduct keyword and competitor research to identify sales opportunities.

2. Shopify

• Create and update products, collections, pricing, and promotions.
• Monitor website traffic, sales, and conversion performance.
• Support merchandising and promotional activities to improve online sales.
• Coordinate with design and marketing teams to update website content and product assets.

3. Google Ads & Analytics

• Manage and optimize Google Ads campaigns, including Search, Shopping, and Performance Max (PMax).
• Monitor campaign performance including ROAS, CPA, conversions, and advertising spend.
• Analyze campaign performance and identify opportunities to improve advertising efficiency.
• Monitor website and campaign performance using Google Analytics 4 (GA4) and other analytics tools.

4. Reporting & Analysis

• Monitor overall e-commerce sales and performance across Amazon and Shopify.
• Analyze traffic, conversion, advertising, and product performance.
• Identify opportunities to improve sales, conversion, and profitability.
• Prepare regular e-commerce performance reports and recommendations.

Qualifications

Requirements:

• Minimum 2 years of hands-on e-commerce experience.
• Strong hands-on experience with Amazon Seller Central.
• •Experience managing Amazon PPC advertising campaigns.
• Strong understanding of Amazon listing optimization and FBA operations.
• Experience with A+ Content and Amazon Brand Store.
• Basic experience with Shopify.
• Ability to analyze sales, traffic, conversion, and advertising data.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Strong analytical, organizational, and problem-solving skills.
• Strong attention to detail and ability to manage multiple SKUs and projects.
• Ability to work independently and take ownership of day-to-day e-commerce operations.
• Must be legally authorized to work in the United States.

Preferred Qualifications:

• Experience with Google Ads, including Shopping and Performance Max (PMax).
• Experience with Google Analytics 4 (GA4).
• Experience with Shopify merchandising and conversion optimization.
• Experience with consumer products, toys, gifts, or character/licensed products.
• Experience managing a large number of SKUs.

Additional Information

All your information will be kept confidential according to EEO guidelines.