Ecommerce Growth Specialist

Swatch; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Excellent health insurance

401(k) with employer match

Paid time off

Employee product discount

Internal transfer and growth potential

Job summary

Swatch Group, based in the U.S. market, seeks an ecommerce-support focused professional to grow traffic and sales through merchandising, marketing, and promotions for the U.S. website.

You’ll work with local and global teams to ensure timely order processing and continual UX improvements. This role requires at least 2 years in digital commerce, CMS/CRM familiarity (SalesForce or Magento a plus), SEO and analytics proficiency, and strong communication skills.

Qualifications

• At least 2 years of digital commerce experience.
• Experience with a CMS/CRM to manage a website (SalesForce or Magento a plus).
• Experience with SEO, digital advertising and other online acquisition tactics.
• Able to utilize analytics to identify website friction points and opportunities.
• Bachelor’s Degree or relevant technical education.
• Microsoft Excel and PowerPoint proficiency.
• Excellent interpersonal and written communication skills.
• Self-starter with ownership and ambiguity navigation.

Responsibilities

• Support local Sales Planning, Customer Care, and Logistics teams to meet ecommerce inventory needs and process orders timely.
• Collaborate with US Ecommerce Manager, US Marketing, and Swiss HQ Digital Media to track campaign performances and budgets.
• Evaluate and propose ongoing user experience improvements to the website via content updates and onsite search optimization.
• Coordinate with Switzerland HQ, US team, and 3rd party partners to optimize digital marketing reporting and efficiency.
• Ensure timely product launches and merchandising updates on the website.
• Support ad-hoc Ecommerce and Omni Channel initiatives as needed.
• Analyze website analytics and sales data to produce KPI reporting and monthly Recaps.
• Support paid and organic search, social media, email marketing and other online acquisition tactics.

Skills

Digital commerce experience

CMS/CRM experience

SEO

Google Ads

Google Analytics

Copywriting

Education

Bachelor’s Degree

Tools

Salesforce

Magento

Job description

Swatch Group, based in the U.S. market, seeks an ecommerce-support focused professional to grow traffic and sales through merchandising, marketing, and promotions for the U.S. website.

You’ll work with local and global teams to ensure timely order processing and continual UX improvements. This role requires at least 2 years in digital commerce, CMS/CRM familiarity (SalesForce or Magento a plus), SEO and analytics proficiency, and strong communication skills.