Ecommerce Growth Strategist

Lumesse; Miami (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) with employer match

Life insurance

Job summary

Swatch Group is seeking an Ecommerce Support Specialist to grow traffic and sales on the U.S. website. You will work with local and global teams to ensure timely order processing, implement user experience improvements, and maximize online revenue while supporting Omni Channel initiatives.

The role requires 2+ years in digital commerce, CMS/CRM experience, and strong analytics. A Bachelor’s degree and proficiency in Excel/PowerPoint are essential.

Qualifications

• At least 2 years of digital commerce experience (website operations, order management).
• Ability to work on multiple projects simultaneously and meet deadlines.
• Understanding of the e-commerce and digital marketing landscape with a passion for online shopping.
• Experience with a CMS/CRM to manage a website (SalesForce or Magento a plus).
• Experience with SEO and online acquisition tactics.
• Able to utilize analytics to identify website friction points and opportunities.
• Bachelor’s Degree, or relevant technical education.
• Proficient in Microsoft Excel and PowerPoint.
• Excellent interpersonal and written communication skills.
• Self-starter with strong sense of ownership and autonomy.

Responsibilities

• Support local Sales Planning, Customer Care, and Logistics teams for ecommerce inventory and orders.
• Collaborate with US Ecommerce Manager, US Marketing, and Swiss HQ Digital Media on campaigns and budgets.
• Continuously evaluate and propose UX improvements via landing pages, onsite search, and analytics.
• Work with Switzerland HQ and partners to optimize campaigns for efficiency and growth.
• Ensure timely product launches and merchandising updates on the website.
• Assist with ad-hoc Ecommerce and Omni Channel initiatives as needed.
• Drive actions from website analytics and sales data; report KPIs monthly.
• Optimize SEO and landing pages to improve click-through and conversions.
• Support paid and organic search, social media, email marketing and other online acquisition tactics.

Skills

Digital commerce

SEO

Google Analytics

CMS/CRM experience

Analytics

Excel

PowerPoint

Communication skills

Autonomy

Education

Bachelor's Degree or relevant technical education

Tools

SalesForce

Magento

Job description

Swatch Group is seeking an Ecommerce Support Specialist to grow traffic and sales on the U.S. website. You will work with local and global teams to ensure timely order processing, implement user experience improvements, and maximize online revenue while supporting Omni Channel initiatives.

The role requires 2+ years in digital commerce, CMS/CRM experience, and strong analytics. A Bachelor’s degree and proficiency in Excel/PowerPoint are essential.