Ecommerce Growth & Merchandising Analyst

J.w.-Pepper-; Exton (PA); On-site; USD 70,000 - 95,000; Full time

Job summary

J.w.-Pepper- is seeking an Ecommerce Merchandising & Analytics Specialist to support day-to-day administration and operation of our ecommerce platform. You will work with Marketing, Creative, and Editorial teams to configure features, execute promotions, QA changes, and monitor KPIs to ensure a high-quality customer experience.

The ideal candidate is detail-oriented, eager to learn new platform capabilities, and thrives in a fast-paced environment where accuracy and execution matter for driving

Qualifications

• 3+ years of experience in ecommerce, website operations, digital merchandising, or digital analytics.
• Experience with an ecommerce platform or content management system.
• QA testing experience for website changes and promotions.
• Experience with analytics platforms: Google Analytics, Looker Studio, GTM, BigQuery.
• SEO keyword research background.

Responsibilities

• Assist with administering and maintaining the ecommerce platform features, merchandising tools, navigation, and site settings.
• Configure, schedule, and validate promotions, discounts, and other customer-facing campaigns.
• Maintain website content, including banners, landing pages, navigation, and other merchandising updates.
• Perform quality assurance testing for website changes, promotions, content updates, and new functionality before and after releases.
• Monitor website functionality and identify, troubleshoot, and elevate issues affecting the customer experience.
• Support cross-functional teams including Marketing, Creative and Editorial Teams by accurately executing approved website changes.
• Assist with production launch activities and monitor promotional accuracy during key sales events and seasonal campaigns.
• Create and maintain documentation for recurring website processes, platform configuration, promotional setup, and operational procedures.

Skills

Google Analytics

Looker Studio

Google Tag Manager

BigQuery

SEMrush

Excel

Tools

CMS platform

SEO tools

Job description

J.w.-Pepper- is seeking an Ecommerce Merchandising & Analytics Specialist to support day-to-day administration and operation of our ecommerce platform. You will work with Marketing, Creative, and Editorial teams to configure features, execute promotions, QA changes, and monitor KPIs to ensure a high-quality customer experience.

The ideal candidate is detail-oriented, eager to learn new platform capabilities, and thrives in a fast-paced environment where accuracy and execution matter for driving