Ecommerce Fulfillment Lead — Team & Ops

Scheels; Sioux City (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

Scheels is seeking a Store Supervisor to oversee daily fulfillment operations and lead a team of associates in a fast-paced retail environment. You will ensure accuracy, timely processing, and strong customer service while coordinating inventory and brand knowledge.

The ideal candidate has leadership experience, a customer‑focused mindset, and excellent communication skills. This role emphasizes mentorship, efficiency, and teamwork to maintain Scheels’ quality service standards.

Qualifications

• Bachelor's degree in business, marketing, or related field preferred.
• 3–5 years of leadership experience.
• Strong interpersonal and mentoring skills.

Responsibilities

• Manage daily lists and fulfillment processes to complete orders.
• Lead a team of associates and perform regular daily tasks.
• Organize and collect products for orders; package and operate small machines.
• Communicate effectively with all associates.
• Understand brands, shops, and internal inventory systems.
• Reconcile fulfillment reports and sales; manage priorities.
• Execute project work plans and drive continuous improvement.
• Demonstrate initiative and teamwork.

Skills

Leadership

Customer service

Communication

Attention to detail

Education

Bachelor's degree in business/marketing or related field

Job description

Scheels is seeking a Store Supervisor to oversee daily fulfillment operations and lead a team of associates in a fast-paced retail environment. You will ensure accuracy, timely processing, and strong customer service while coordinating inventory and brand knowledge.

The ideal candidate has leadership experience, a customer‑focused mindset, and excellent communication skills. This role emphasizes mentorship, efficiency, and teamwork to maintain Scheels’ quality service standards.