Ecommerce Experience Specialist

Geary Pacific Supply; Anaheim (CA); On-site; USD 52,000 - 60,000; Full time

Job summary

Geary Pacific Supply is seeking an eCommerce Coordinator responsible for maintaining the website and enhancing customer experience. This role requires HVAC product knowledge, proficiency in Microsoft Office, and experience in data entry.

The ideal candidate should have a high school diploma, 2-5 years of related experience, and strong problem-solving skills to provide excellent customer service. The position offers a starting wage of $25-29/hour.

Qualifications

• 2-5 years of related experience in eCommerce or website management.
• Ability to maintain confidentiality and reliability.
• Strong organizational and data management skills.

Responsibilities

• Maintain website to ensure accurate product display.
• Produce training materials on website usage.
• Provide excellent customer service to clients, co-workers, and vendors.

Skills

HVAC product knowledge

Intermediate Data Entry Skills

Problem solving skills

Microsoft Office Suite (Outlook, Word, Excel)

Professional Phone Etiquette

Education

High School Diploma or equivalent

Tools

Company ERP system software

Office Machines (Printers, Scanners, Copiers, Fax)

Job description

Geary Pacific Supply is seeking an eCommerce Coordinator responsible for maintaining the website and enhancing customer experience. This role requires HVAC product knowledge, proficiency in Microsoft Office, and experience in data entry.

The ideal candidate should have a high school diploma, 2-5 years of related experience, and strong problem-solving skills to provide excellent customer service. The position offers a starting wage of $25-29/hour.