Ecommerce Delivery Lead for Agile Web Projects

J.Crew Group; New York, Northern (NY, KY); Hybrid; USD 86,000 - 112,000; Full time

Benefits offered by this job

Health & Well-being

Associate Discount

Summer Fridays

Community Impact

Winter Break

Job summary

J.Crew Group in New York seeks an Ecomm Project Manager to lead delivery of consumer-facing features for jcrew.com and factory.jcrew.com. You’ll run daily stand-ups, backlogs, and sprint planning, acting as a bridge between Business/Product and Engineering, QA, and Web Operations.

You’ll guide cross-functional teams, support A/B testing, manage budgets, and report weekly statuses. The role requires 3–5 years in ecommerce product/project management, excellent communication, and comfort with AI

Qualifications

• BA/BS 3-5 years of relevant eCommerce or digital product/project management experience.
• Excellent verbal and written communication skills, with the ability to translate between technical and business audiences
• Proven ability to manage multiple concurrent projects and competing priorities in a fast-paced environment
• Strong organizational and time-management skills, with attention to detail across project plans, timelines, and status reporting
• A collaborative team player focused on improving outcomes for customers, business stakeholders, and technical partners alike
• Comfort working across internal teams (engineering, business, creative) and external vendors/partners
• Proficiency with AI tools (e.g., ChatGPT, Claude, Copilot) and a demonstrated eagerness to apply them to day-to-day work

Responsibilities

• Drive delivery of new consumer-facing functionality for jcrew.com and factory.jcrew.com
• Lead daily stand-ups, assist in impediment removal, and coordinate backlog refinement and sprint planning
• Pivot between Scrum master duties and Agile/Waterfall delivery as needed
• Support code release process with Tech Operations from development to QA to final build
• Partner with Product, QA, Engineering, DevOps to improve workflows and CI/CD processes
• Act as a support for site issue resolution in production and lower environments
• Work with business and tech to enable A/B testing and evaluation of results
• Coordinate with cross-functional teams to integrate new vendors and functionalities
• Ensure all work is tracked in JIRA and report weekly via SmartSheet
• Manage budget for the team including quarterly submissions and invoices

Skills

Project management

Scrum / Agile

Communication

Stakeholder management

Cross-functional collaboration

Vendor management

AI tools

Education

BA/BS degree

Tools

JIRA

Confluence

Smartsheet

Microsoft Teams

Job description

J.Crew Group in New York seeks an Ecomm Project Manager to lead delivery of consumer-facing features for jcrew.com and factory.jcrew.com. You’ll run daily stand-ups, backlogs, and sprint planning, acting as a bridge between Business/Product and Engineering, QA, and Web Operations.

You’ll guide cross-functional teams, support A/B testing, manage budgets, and report weekly statuses. The role requires 3–5 years in ecommerce product/project management, excellent communication, and comfort with AI