eCommerce Data Specialist

Hillman; Sugar Hill (GA); Presencial; USD 60.000 - 80.000; Jornada completa

Descripción de la vacante

Delaney Hardware, part of Hillman Group, seeks an organized eCommerce Data Specialist to ensure products are accurately represented and optimized across major platforms and customer sites.

You will own critical data, audit content and pricing, and partner with Sales, Marketing, and Product teams to strengthen the online shelf presence. You’ll support platforms including Home Depot, Lowe’s and Amazon Seller Central.

Formación

• 2+ years of experience in eCommerce or related field preferred.
• Experience with product catalogs, online item setup, pricing, digital content, or retailer product information preferred.
• Experience with NetSuite is highly valued.
• Experience with Home Depot portals, Lowe’s Vendor Gateway, Amazon Seller Central, or similar retailer platforms is highly valued.
• Strong Microsoft 365 skills, particularly Excel, Outlook, and Teams.
• Strong Excel capabilities to organize, analyze, reconcile, and report on large data sets.
• Excellent analytical and problem-solving skills with exceptional attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Independent, proactive, self-starter mindset; collaborative team player.

Responsabilidades

• Manage and monitor product data across eCommerce platforms, marketplaces, and customer websites.
• Conduct regular audits to identify assortment gaps, missing content, incorrect attributes, and pricing discrepancies.
• Develop exception reporting to identify data-quality issues and track resolution.
• Partner with internal teams to develop and monitor eCommerce KPIs and performance reporting.
• Analyze data to identify trends, gaps, and opportunities to improve online performance.
• Collaborate with Marketing to source imagery, specs, copy, videos, and other assets for enhanced content.
• Support product setup, maintenance, and optimization across customer platforms.
• Execute and validate eCommerce price changes and monitor pricing accuracy across sites.
• Provide cross-site pricing support and resolve discrepancies.
• Support eCommerce activities on Home Depot, Lowe’s, and Amazon Seller Central platforms.
• Assist customer retail media initiatives, including Lowe’s Media Network.
• Collaborate with Sales, Marketing, Product, and others to improve eCommerce processes.

Conocimientos

Analytical skills

Attention to detail

Organizational skills

Communication skills

Independent / Self-starter

Collaborative / Teamwork

Herramientas

NetSuite

Excel

Outlook

Teams

The Home Depot portals

Lowe’s Vendor Gateway

Amazon Seller Central

Descripción del empleo

eCommerce Data Specialist

Delaney Hardware, part of Hillman Group., is a provider of residential and commercial door and builder’s hardware. Its product portfolio includes knobs and levers, handlesets, deadbolts, digital and smart locks, barn door hardware, bath hardware, and commercial-grade hardware. We’re looking for an organized, analytical, and detail-oriented eCommerce Data Specialist to help ensure our products are accurately represented and optimized across key eCommerce platforms and customer websites.

In this role, you’ll own critical eCommerce data, identify assortment and content gaps, monitor pricing accuracy, develop reporting, and partner across Sales, Marketing, and other teams to strengthen our digital shelf presence. You’ll also support major retail and marketplace platforms, including The Home Depot, Lowe’s, and Amazon.

This is a great opportunity for someone who enjoys working with data, solving problems, and turning details into measurable improvements in the online customer experience.

What You’ll Do

• Manage and monitor product data across eCommerce platforms, marketplaces, and customer websites.
• Conduct regular audits to identify assortment gaps, missing content, incorrect attributes, pricing discrepancies, and other data-quality issues.
• Develop exception reporting to proactively identify data-quality issues and monitor them through resolution.
• Partner with internal teams to develop and track eCommerce KPIs and performance reporting.
• Analyze eCommerce data to identify trends, gaps, and opportunities to improve online performance.
• Partner with Marketing to identify imagery, product specifications, copy, videos, and other digital assets needed for enhanced and A+ content.
• Support product setup, maintenance, and optimization across customer eCommerce platforms.
• Execute and validate eCommerce price changes, ensuring accurate and timely implementation.
• Monitor implemented pricing and help resolve discrepancies across customer sites.
• Support eCommerce activities within key platforms, including The Home Depot portals, Lowe’s Vendor Gateway, and Amazon Seller Central.
• Provide operational and analytical support for customer retail media initiatives, including Orange Apron Media and Lowe’s Media Network.
• Partner cross-functionally with Sales, Marketing, Product, and other teams to resolve issues and continuously improve eCommerce processes.

What You’ll Bring

• 2+ years of experience in eCommerce, product data, digital merchandising, data management, retail account support, or a related field preferred.
• Experience working with product catalogs, online item setup, pricing, digital content, or retailer product information preferred.
• Experience with NetSuite is highly valued.
• Experience with The Home Depot portals, Lowe’s Vendor Gateway, Amazon Seller Central, or similar retailer and marketplace platforms is highly valued.
• Strong Microsoft 365 skills, particularly Excel, Outlook, and Teams.
• Strong Excel capabilities with the ability to organize, analyze, reconcile, and report on large amounts of data.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Ability to manage multiple priorities and projects in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to work independently, take ownership, and drive issues through resolution.

Who Will Succeed in This Role

You’ll thrive in this position if you are:

• Detail-oriented: You notice when something doesn’t look right and take action to fix it.
• Analytical: You enjoy digging into data to identify gaps, trends, and opportunities.
• Organized: You can manage multiple platforms, projects, and priorities without losing sight of the details.
• A self-starter: You take initiative and proactively identify opportunities and potential issues.
• Collaborative: You enjoy partnering with Sales, Marketing, Product, and other teams to deliver results.
• Customer-focused: You understand how accurate product data, pricing, assortment, and content contribute to a better online shopping experience.
• Focused on excellence: You take pride in accurate, high-quality work and continually look for ways to improve.