Ecommerce Account & Catalog Growth Specialist

TOWN & COUNTRY LIVING; Glen Rock (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

Ideal candidates will have a Bachelor's degree and 3-5 years in corporate retail or wholesale, with strong Excel skills and experience with retailer systems. This is a team-based, fast-paced environment demanding accuracy and proactive problem solving.

Qualifications

• ROLE REQUIREMENTS: Bachelor's degree, or equivalent practical experience
• 3-5 years in corporate retail or wholesale business environment, with eCommerce experience
• Detail-oriented with a strong analytical background and presentation skills
• Self-starter with ability to function independently but also a strong team player
• Ability to meet project deadlines and manage multiple accounts simultaneously
• Hands-on experience with retailer vendor portals and item setup / content syndication workflows
• Comfort pulling and interpreting data from retailer reporting platforms (e.g., Lowe’s Vendor Gateway, Home Depot Supplier Analytics)
• Strong knowledge of Microsoft Office products, especially Microsoft Excel
• Willingness to learn, accept constructive criticism and adapt quickly
• Clear written, verbal and in-person communication skills, with comfort collaborating across internal teams and external partners
• Desire to work in a highly collaborative environment, with a passion for problem solving
• Experience in extensive consumer product catalogs, preferable soft/home goods[C1]

Responsibilities

• Support Day-to-Day Account Management & Customer Relationships
• Contribute to the strategic growth plan for the assigned account portfolio, translating trends into annual sales and margin targets
• Own recurring weekly and monthly sales reporting across accounts, tracking performance against targets
• Monitor items with no weekly selling data and diagnose root causes to recover lost sales
• Prepare and present monthly business reviews with clear insights and recommendations
• Maintain the eComm customer list and account-manager mapping
• Establish close relationships with buying teams to gain competitive insights
• Manage new item setup end-to-end, from creation through launch with digital merchandising
• Maintain the item setup tracker for active catalog visibility
• Monitor content health and correct gaps in product detail page copy, imagery, and content
• Maintain catalog data accuracy across internal systems for pricing and availability
• Support price vs. sales order/invoice reviews and flag discrepancies
• Complete and submit suppression/inactivation documentation
• Maintain promotional calendar activity log to support funded events
• Execute against the promotional calendar and meet submission deadlines
• Recap promotional performance and recommend adjustments for future campaigns
• Prepare funding requests and item launch transitions
• Own promotional chargeback reconciliation and verify terms with Head of eCommerce
• Perform online competitive benchmarking to inform pricing and assortment

Skills

Detail-oriented

Analytical

Presentation skills

Self-starter

Team player

Ability to meet deadlines

Education

Bachelor's degree or equivalent practical experience

Tools

Lowe’s Vendor Gateway

Home Depot Supplier Analytics

Acenda

Trello

Microsoft Excel

Job description

Ideal candidates will have a Bachelor's degree and 3-5 years in corporate retail or wholesale, with strong Excel skills and experience with retailer systems. This is a team-based, fast-paced environment demanding accuracy and proactive problem solving.