eCommerce Analyst

Parts Express International; Springboro (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance plans

Disability & life insurance

401k matching

Casual, dog-friendly environment

Job summary

Parts Express International is seeking an organized eCommerce Analyst to maintain online content, launch new products, monitor inventory and pricing, and respond to customer questions across Amazon, Best Buy, and eBay. The role supports sales and margin goals through data-driven market analysis and KPI monitoring.

You will collaborate with ecommerce, marketing, merchandising, supply chain, and finance teams, creating dashboards and reports to drive profitability and market share.

Qualifications

• Bachelor’s or Associate degree in business/finance/marketing or related field.
• 1–3 years of experience in digital marketing, account management, eCommerce, or related roles preferred.
• Proficient in Excel; detail-oriented and organized.

Responsibilities

• Analyze eCommerce sales, revenue, profitability, conversion, traffic, and product performance across digital channels.
• Support sales goals by identifying growth opportunities and tracking performance against targets.
• Analyze pricing, product cost, promotions, and channel profitability to drive improvements.
• Develop dashboards, reports, and KPIs and monitor them for strategic decisions.
• Monitor listings, pricing, inventory, and promotions across marketplaces like Amazon, Best Buy and eBay.
• Identify trends and opportunities to improve visibility and conversion rates online.
• Collaborate with eCommerce, marketing, merchandising, supply chain, and finance teams.
• Create digital marketing campaigns and analyze ROI and performance.
• Monitor competitor pricing, marketplace activity, and industry trends.
• Conduct market analysis to determine share and opportunities across channels.
• Assist with sales forecasting, demand planning, and inventory analysis; identify data discrepancies and improve reporting.
• Present findings and recommendations to leadership and cross-functional teams.

Skills

Attention to detail

Multitasking

Strategic thinking

Project management

Education

Bachelor’s or Associate Degree in Business/Finance/Marketing or related field

1-3 years of experience in digital marketing, eCommerce, or related roles

Tools

Microsoft Excel

Job description

Description

Job Summary:

We are seeking an organized, detail-oriented eCommerce Analyst with strong problem solving and communication skills to join our team in a full-time role. This role is responsible for maintaining online content, launching new products, monitoring inventory and pricing, responding to customer questions and reviews, and supporting the day-to-day needs of the company’s retail accounts (such as Amazon, Best Buy and eBay) through timely reporting and internal/external issue resolution. The analyst will also support the achievement of product line sales and margin goals through market analysis, KPI monitoring, and data-driven recommendations that help expand market share and improve profitability.

Supervisory Responsibilities:

None

Duties/Responsibilities:

• Analyze eCommerce sales, revenue, profitability, conversion rates, traffic, and product performance across digital sales channels.
• Support the achievement of product line sales goals and plans by identifying growth opportunities and tracking performance against targets.
• Support product line margin goals and plans by analyzing pricing, product cost, promotional, and channel profitability data and recommending improvements.
• Develop and maintain dashboards, reports, and Key Performance Indicators (KPIs), and monitor KPIs to support strategic planning, business decisions, and opportunities for improvement.
• Monitor product listings, pricing, inventory availability, and promotional performance across marketplaces such as Amazon, Best Buy and eBay.
• Identify sales trends, customer purchasing patterns, and opportunities to improve product visibility, conversion rates, and overall online performance.
• Collaborate with eCommerce, marketing, merchandising, supply chain, and finance teams to align reporting and support business objectives.
• Create digital marketing campaigns, promotions, and advertising initiatives and analyze performance data and return on investment.
• Monitor competitor pricing, marketplace activity, and industry trends to support pricing strategies and competitive positioning.
• Conduct market analysis to determine market share, trends in product growth and maturity, and new opportunities across eCommerce channels.
• Assist with sales forecasting, demand planning, and inventory analysis to help maintain appropriate product availability.Identify data discrepancies, investigate performance issues, and recommend process improvements to enhance reporting accuracy and operational efficiency.
• Present findings and recommendations to leadership and cross-functional teams to support strategic planning and continuous improvement.

Required Skills/Abilities:

• Demonstrated ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
• Detail-oriented with strong organizational skills and the ability to manage multiple projects simultaneously
• Strategic thinker with the ability to translate insights into actionable plans and initiatives
• Proficient in Microsoft Excel

Education and Experience:

• Bachelor’s Degree or Associate Degree in Business, Finance, Marketing, or related field or the equivalent in related work experience is preferred
• 1-3 years of experience in digital marketing, account management, eCommerce, or related roles is preferred

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Compensation Package

• Strong benefits
  • Multiple medical plans including HSA availability with company contributions
  • Company paid disability & life insurance coverage
  • Generous 401k matching
• Competitive pay
• Casual atmosphere/dog-friendly environment