Ecommerce Coordinator

Roman, Inc.; Bloomingdale (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

ROMAN, Inc. is seeking an Amazon E-Commerce Coordinator to manage daily Amazon store operations and optimize product content. The role focuses on maintaining listings, improving discoverability, and handling A+ Content and Brand Stores.

The ideal candidate is organized, experienced with Amazon Seller Central, and able to troubleshoot issues independently while handling multiple products and priorities. This is an in-office role, 8am–5pm, five days a week.

Qualifications

• Experience working with Amazon Seller Central required.
• Experience creating and managing Amazon product listings.
• Understanding of Amazon SEO, keyword research, and listing optimization.
• Experience with Amazon A+ Content and Brand Stores preferred.
• Familiarity with Amazon Account Health, Seller Support cases, and catalog troubleshooting.
• Experience with Amazon Brand Registry is a plus.

Responsibilities

• Manage day-to-day operation and maintenance of our Amazon stores and product catalog.
• Create, upload, and maintain product listings, ensuring content is accurate and up to date.
• Optimize listings for Amazon SEO, including keywords, titles, bullets, descriptions, and backend terms.
• Create, publish, and maintain A+ Content across the product catalog.
• Monitor Account Health and resolve policy violations, suppressed listings, and compliance requests.
• Audit our Amazon presence to improve content, discoverability, and customer experience.

Skills

Strong written communication

Attention to detail

Organizational skills

Problem-solving

Multitasking

Team collaboration

Tools

Amazon Seller Central

Excel

Google Sheets

A+ Content

Brand Stores

Job description

ROMAN is a leading producer and exclusive distributor of Christmas decorations, inspirational products, and religious articles. We are dedicated to offering a unique selection of products to help people celebrate everyday joys and the special occasions in their lives. Our products are available in specialty retailers and department stores worldwide. Among the largest employee-owned and operated firms in the giftware industry, ROMAN is able to offer a unique blend of family culture along with the opportunity for personal and professional growth.

We are seeking a detail-oriented and proactive Amazon E-Commerce Coordinator to manage the day-to-day execution and optimization of our Amazon presence. This role will be responsible for maintaining product listings, improving product discoverability and content, managing our brand stores and A+ Content, monitoring Account Health, and resolving issues that could impact our products or account.

The ideal candidate is highly organized, comfortable working within Amazon Seller Central, and able to troubleshoot issues independently while managing multiple products and priorities. They will also help with other e-commerce responsibilities as needed.

This is a 5-day-a-week, in-office role between the hours of 8 am – 5 pm. This is not a hybrid opportunity, and we do not offer a flexible schedule.

Key Responsibilities on Amazon:

• Manage the day-to-day operation and maintenance of our Amazon stores and product catalog.
• Create, upload, and maintain product listings, ensuring all content and product information is accurate and up to date.
• Optimize listings for Amazon SEO, including keyword research, titles, bullet points, descriptions, and backend search terms.
• Create, publish, and maintain A+ Content across the product catalog.
• Monitor Amazon Account Health and proactively resolve policy violations, suppressed listings, compliance requests, and other account issues.
• Troubleshoot listing, catalog, variation, and content issues, working with Amazon Seller Support as needed to drive issues through resolution.
• Regularly audit our Amazon presence to identify opportunities to improve content, discoverability, accuracy, and the overall customer experience.
• Stay current on Amazon platform updates, policies, and best practices to ensure our account and catalog remain compliant and optimized.

More Than Just Amazon

• Amazon will be the primary focus of this position, but you'll also have the opportunity to gain experience across our broader e-commerce business. Depending on business needs and your skills, you may assist with our Shopify storefront, wholesale ecommerce site, email marketing, social media, and other digital initiatives.
• This is a great opportunity for someone who wants to deepen their Amazon expertise while continuing to build a well-rounded e-commerce skill set.

Qualifications

• Experience working with Amazon Seller Central required.
• Experience creating and managing Amazon product listings.
• Understanding of Amazon SEO, keyword research, and listing optimization.
• Experience with Amazon A+ Content and Brand Stores preferred.
• Familiarity with Amazon Account Health, Seller Support cases, and catalog troubleshooting.
• Experience with Amazon Brand Registry is a plus.
• Strong written communication and copywriting skills.
• Excellent attention to detail and organizational skills.
• Strong problem-solving skills and ability to independently investigate and resolve issues.
• Comfortable managing multiple products, projects, and deadlines simultaneously.
• Proficiency with Excel or Google Sheets.

Why Join Roman?

This role offers the opportunity to have real ownership of an established Amazon business rather than simply supporting one piece of the channel. You'll be able to see the direct impact of your work as you improve listings, solve catalog challenges, launch new products, and strengthen how our brands are represented on Amazon.

You’ll also work closely with a collaborative e-commerce team and gain exposure to multiple areas of digital commerce beyond Amazon.